iPhone Screenshots

Description

TAKE YOUR FIRST BITE OF FOODPANDA


Craving something delicious? If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food every day.

Download the app to see if we're in your city!

We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, comforting Korean food or super fresh sushi? We know the best food for every cuisine that your city has to offer. foodpanda is the best food delivery service in your city -- so let's take the first bite!

SO WHAT’S THE DEAL?

You’re ready and waiting to eat, we’ve all been there, dreaming of Japanese food, eating pad Thai in our dreams. Dream no more - our riders are here to bring the food you've been lusting after right to your door. Dreams really do come true.

HOW IT WORKS

First, enter your address (home/ office/ treehouse). Then, choose your favourite restaurant and place an order. They’ll prepare your food and once it’s ready, our courier bring it to you. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals.

WHAT MAKES US SPECIAL

foodpanda chooses your local favourites; the best food near you. Chinese or Japanese, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care. Our riders come to your very doorstep with a smile, while you save time to do something else you love. There's a cuisine and a dish to suit every moment and we'll help you make the first bite last.

ANYTHING ELSE?

Of course your safety is important to us. We guarantee secure payment, so you can eat when you're hungry and pay however you like - credit card, Paypal, or cash on delivery.

TALK TO US

If you’ve ordered with us before, we’d want to know what you think. Give us your food thoughts/confessionals. Let us be your notepad.
Email us at support@foodpanda.hk.

For further info, visit
www.foodpanda.hk

What's New

Version 4.19.2

We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!

Ratings and Reviews

4.6 out of 5
20.1K Ratings
20.1K Ratings

lots of room for improvement

bphope

I use this app a lot and I'm thankful that there's a service like this. But what I want to see improved is the chat feature and generally their customer service. When there's a long queue during lunch or dinner hours, the chat box will show that there's a certain number of people still waiting. after five minutes or 10 minutes they will automatically close the chat because you haven't typed anything. what am I supposed to do? am I just supposed to resend the message over and over? it also happened in the middle of a conversation that the person at the other end of the chat asked me about something and I answered and they didn't answer back but apparently they were calling up the restaurant but the chat was auto ended because I didn't send anything. what am I supposed to say? was i supposed ask for an update every three minutes or so? so I started a new chat, I pasted the image of what happened and the person on the other end of the line just responded to my request without addressing the fact that the chat autoended! so it was just the screenshot and she responded with "thanks for waiting" + answer to my original question 😡😡

Pre-Order Feature A Total Mess!

Sygseksjsheh

Downloaded updated app (One showing you a Pink panda instead of the orange one) - pictures of food for restaurants grabbed from the Internet, it is misleading! How would I know what to get if you show me a posh steak you got from stockphotos?! Also provided too many options - especially PRE-ORDER!!! I'm hungry, it's 1:00 pm and my order is to be delivered 8:30 pm? There was nothing showing while I was placing the order, only after I put CC. Whaaaa? Someone called me to cancel my order due to pre-order, can't even transfer order to another branch. I have to cancel an order which I paid with a card and have to order again! There goes my payment, I have to wait a few days to get it back. No! Fix your app! I order through this app often, and this glitch is making me HANGRY!!!

Poor pictures, lazy way for visuals, too many options, lousy options for pre delivery - why not set delivery time while placing the order??? Why set several branches in the list showing different delivery times?? Fix your app, change your app developer!

Too long wait

Jampaguntalan

I tried their service 5 times. 2x out of that were the only smooth ones as I ordered from an established food chain. 2x I waited for about 1-1.5 hours just to be notified that my area was not deliverable and the other the order was cancelled. The most recent one, I ordered at 2pm and there was no progress in the status of the order. According to the app, wait time is just 30min. Almost 2 hours later and I'm still waiting for the delivery. Take note that the store is just a 5-7minute drive away.

Bad service. Long wait time and no cancel button. If you partner with a store, make sure that they do look at the orders right away and acknowledge them. Send them multiple notifications. The customer should not be waiting for an order that is not possible to be delivered to her location. Cancel it immediately. If the store doesn't acknowledge the order after a grace period of 15minutes, cancel it immediately.

The customer could have took that time to eat or order somewhere else.

Information

Seller
Internet Services Polen Sp. z o.o.
Size
120.3 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Foodpanda 2018
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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