GCash turns your mobile phone into a virtual wallet. Using the GCash app, you can pay for items and send money at the speed of a text message. With GCash, you’ll love the way you pay.
Buy Load: Purchase load for anyone on any network, anytime you need. Plus, get an instant 4% rebate every time you purchase Globe or TM load!
Send Money: Transfer funds to your loved ones anywhere in the Philippines without spending a cent on service fees.
Pay Bills: Skip the long lines when you settle your bills with GCash anytime, anywhere!
Shop Online: Splurge in your favorite international shopping, gaming, and entertainment sites without a physical card, with GCash American Express Virtual Pay - a virtual card linked to your GCash mobile wallet.
Withdraw from PayPal: Link your PayPal account to GCash and transfer your PayPal funds.
Visit www.gcash.com for more info.
The holidays are just around the corner with GCash! For this release, we’ve improved Pay Bills to make your everyday payments easier by letting you save your favorite billers and as an added convenience, set reminders on when these are due! Still searching for a way to cash out? Easily find the information you need in the new Cash-Out section. GCash users from other network can now also link a GCash Mastercard in the app. What are you waiting for, #GCashMoNaYan!
Ratings and Reviews
Payments don’t post.
My payment via gcash did not post. It takes 3-5bd for the support team receive the report ticket submitted by the cust rep. It takes another 2bd to get result from the support team. Despite the payment was made 3weeks before. They don’t even make sure that the payment you made would go through. They would not even reach out to you to update you. So the money is not posted to the recipient, not even in the float, not in your gcash account since they already deducted it; but in their account. So they are using your money for themselves for as long as possible. It’s been months and still no development. Custrep are useless as they can only submit tickets to their support team. Their support team does not do it’s job, and they are untouchable. No sense of ownership. You can’t ask them a take action and they don’t follow their own 2-3bd turn around time. All they say is that they are waiting for a feedback, even if it’s already 2months and nothing was ever received yet. So whether it takes a year to get a feedback, if they will ever get one, or not. And their management is the same, they don’t have process in place to make sure that good service is provided and incompetent personnels/departments are called out.
Poor Customer Support
I tried to pay my bill but I encountered an error message telling me to try again, and so I did. I never got a confirmation message/reference number so I thought I was not charged. Few minutes later, I found out that I was charged twice. I called their hotline and was advised to wait 3-5 bus. days. However, nothing happened. They kept on giving me contradicting info about the status of the chargeback. There’s no way to talk to the Support Team and their supervisors/managers cannot do something about the problem except to contact Sup Team again. Totally unacceptable and just waste of time.
To GCash: You created the problem because of your system error but you cannot fix your own problem immediately. You allow your customers to suffer the consequences of the problem you created. It’s a no brainer, automatic 1 star for you because you deserve it. So crappy service.
If someone has read this message, stay away from GCash and save yourself from the agony of inconvenience.
Super Fail Cash-In from PayPal to Gcash
I have been using Gcash for instant transfer of my PayPal money since October 2017 and it was all smooth — before. This February 2018, Gcash is completely not responsive about the repeatitive transaction error when you use Cash-In. Even if you reach them out via Gcash Care or directly in Globe Store, they will pretend nothing is happening on their end but PayPal addressed to me via email that they already called and escalated this with Gcash since we are receiving a lot of complaints from people not being able to withdraw using Gcash. Gcash told PayPal that they are currently having an update in their system and Gcash withdrawals from PayPal is currently unavailable. They were not able to provide a specific time frame as to when will it be available again. It’s so frustrating when you started to love an app but they refuse to fix the transaction errors. Might as well depend on my EON debit card than Gcash.
- Globe Fintech Innovations, Inc.
- 174.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- You must be at least 17 years old to download this application.
- Unrestricted Web Access
- Frequent/Intense Cartoon or Fantasy Violence
- Gambling and Contests
- © Globe Fintech Innovations Inc.
Up to six family members will be able to use this app with Family Sharing enabled.