Description

ASIA'S ONLINE FASHION DESTINATION

ZALORA is Asia’s Online Fashion Destination and the leading name when it comes to shopping with style, carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.
We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.

The ZALORA app lets you do the following as well:

Shop by Category
Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, so you can browse, add to bag and checkout in record time.

Do a Visual Search
Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.

Receive Push Notifications
Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.

Seek New Inspiration
We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.

Get Recommendations
Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!

Browse our Outlet Store
Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.

Don’t wait, download the ZALORA app and change the way you shop today.
Shop the latest trends and most fashionable finds, only on the ZALORA app!

SEA Awards:
2016 Markie Award - Best Mobile Experience
TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
Best Choice Online Fashion Store-Best Choice Awards 2014
ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards

Got a question? Contact us...
Singapore- customer@sg.zalora.com / +65 3157 5555
Philippines- customer@ph.zalora.com / (02) 858 0777
Hong Kong- customer@hk.zalora.com / +852 3999 4200
Indonesia- help@id.zalora.com / 021-2949-0100
Malaysia/Brunei- customer@my.zalora.com / 03 2035 6622
Taiwan- customer@tw.zalora.com / 070-1016-1166

Check out ZALORA in your country:
Singapore- http://www.zalora.sg
Philippines- http://www.zalora.com.ph
Hong Kong- http://www.zalora.com.hk
Indonesia- http://www.zalora.co.id
Malaysia- http://www.zalora.com.my
Taiwan- http://www.zalora.tw

See ZALORA Privacy Policy in your country:
Singapore- https://www.zalora.sg/privacy-policy/
Philippines- https://www.zalora.com.ph/privacy-policy/
Hong Kong- https://www.zalora.com.hk/privacy-policy/
Indonesia- https://www.zalora.co.id/privacy-policy/
Malaysia- https://www.zalora.com.my/privacy-policy/
Taiwan- https://www.zalora.com.tw/pdp/

What's New

Version 6.2.0

In this release:
- Minor performance improvements
- Prepping for some exciting updates, to ensure you always get the best shopping experience!
Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at mobilefeedback@zalora.com.

Ratings and Reviews

4.7 out of 5
7.1K Ratings
7.1K Ratings

Ironic

MikeeBloodLust

Being a new shopper here I was curious and spent hours going through categories and items. So far, I’m quite impressed how nice the products are based on the pictures. I’ve been a long time customer of one of your competitors and here some things you might want to consider to improve customer loyalty/retention: 1.Product Details should also show if a product is original or OEM/imitation. Setting the right expectation helps u establish INTEGRITY.
2.The more often shoppers get good discounts, the more they’d be tempted to buy.. including those that are just simply browsing.
3.Value customer service. My personal experience: I was needing immediate help regarding an order I wanted to place. Sadly, there’s no such thing as Live chat here. The chat support is an IA that only caters to returns/shipping queries.
4.Need a stable reliable app too. Currently this app crashes when u brows a lot of.

New mobile version is just so slow and troublesome to use

zah_uy

Navigting the new version of zalora phone app is very slow and troublesome. Cannot swipe thru different sub-categories tab without items loading first. Example, if i want to see the Jeans sub-category under women’s clothing, i will need to swipe the tab to go the the Jeans. But in every swipe, i need to wait to let the items load to every precedent sub-category before i can browse the jeans. It takes a lot of time especially in Philippine setting as internet speed here are just terrible. Maybe this can be improved by letting users tap what tab they intend to see before items load.

Needs improvement

ChiquiGM

I've been using this app for quite sometime now. I am just wondering when you purchase an item and it's been delivered to you, how come you can't click on it and get redirected to the "live" item? It would be easier to add a review on the purchased item rather than searching for it. That is if you want to encourage your customers to add reviews on your products. I for one, loves to read reviews prior to purchasing.

Information

Seller
Zalora South East Asia Pte Ltd
Size
82.1 MB
Category
Shopping
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Chinese, Indonesian, Malay, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Zalora South East Asia Pte Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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