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Confidence in Conflict

By Vistelar Group

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We all deal with conflict in our lives, whether experienced at work, home or out in public. And with the seemingly ever-increasing likelihood of conflict escalating into violence, everyone should learn how to deal with conflict in a non-escalatory manner. Hosted by conflict resolution experts Gary Klugiewicz, Dave Young and Kathy Mangold, this information-packed series will show you how to communicate effectively in the midst of stress, safely intervene in an incident and even reduce the number of customer complaints at work. These tactics have been taught to people and agencies worldwide for over 30 years, so if you're looking for an effective way to reduce the amount of conflict in your life, you've come to the right place.

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