Access EZ-Link’s functionalities and services for your EZ-Link all at your fingertips!
Features of the EZ-Link app:
EZ-Reload (Auto Top-Up):
Register for EZ-Reload and automate top-ups for your EZ-Link with instant approvals. Skip the queues and always have sufficient value for your transactions! There are no convenience fees!
Accumulate points every time you use your EZ-Link on the new EZ-Link Rewards programme! Redeem for exciting rewards spanning across various categories. Every $0.10 earns you points!
Report the loss of your EZ-Link to quell any fraudulent transactions!
Get updates and a detailed breakdown of your EZ-Link transactions and track your expenses efficiently.
Register for EZ-Pay, a free service that enables your ERP and carpark payments to be charged directly to your bank card! Never worry about ERP fines!
Access to our Partner Programmes:
Link your EZ-Link to Plus!/FWD Insurance and Circles.Life for additional benefits!
* Please note that only CAN IDs starting with 100 are issued by EZ-Link and supported by this app.
Follow us on social media to get first dips on the latest news and updates:
* Website: www.ezlink.com.sg
* Facebook: https://www.facebook.com/myezlink
* Instagram: @ezlinksg
- We welcome Ryde on board our app! You can now conveniently book a ride on Ryde to complete your last-mile journey. Find them under the Discover section!
- Push notifications are now enabled to bring you the latest and hottest offers that we have lined up for you.
- No more accidental card blocking! We have added an additional layer of confirmation before proceeding to block your EZ-Link.
- Overall polish, bug fixes and enhancements to ensure a smooth experience.
Ratings and Reviews
I think that this app has improved significantly! However, there needs to be better controls within the app. I suggest using a control matrix to just see which parts need improvement. For example, better prompts are needed before allowing certain actions. Additionally, you should also allow ez-link cards with CAN numbers other than 100 to be used too. If not, what are these other CAN numbers good for? I suggest allowing concession cards and bank cards too. This will then able to reach more of your target audience.
Significant improvement needed
The app shows you the balance on the card at any moment, which is an advantage over just seeing it when you tap it somewhere to use it. But for now that’s about the only advantage.
I tried the auto-top up function which worked for a month and stopped on its own without notifying me, resulting in my card being blocked. This forces you to go to a ticketing office anyway. There was no information on the app about the card being blocked. The app just stops working and you find that out when you can’t take the bus. :(
This app needs a lot of improvement if it is to become useful.
Looks easier to use but need improvement
This app is one of the most terrible out there previously..
Previously I had lost my ezlink card and it contain $44 but I can’t do anything about it
It was not updated so even if I had it and the latest os I couldn’t do anything with it as it kept crashing (along with so many other issues)
Secondly it takes too long to block the card
With Singapore proudly boasting the latest technology ANYTHING can be bought with ez Link so that means the funds in my card could be depleted BEFORE the card is deactivated
The judgement is still out on the new one but so far user interface is easy to navigate and it loads fast
However the app should be updated and maintained more regularly n order to keep up with users daily basic use (where possible)as everything and everyone has to rely on this ez link card
Up to six family members will be able to use this app with Family Sharing enabled.