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Description

TAKE YOUR FIRST BITE OF FOODPANDA


Craving something delicious? If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food every day.

Download the app to see if we're in your city!

We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, comforting Korean food or super fresh sushi? We know the best food for every cuisine that your city has to offer. foodpanda is the best food delivery service in your city -- so let's take the first bite!

SO WHAT’S THE DEAL?

You’re ready and waiting to eat, we’ve all been there, dreaming of Japanese food, eating pad Thai in our dreams. Dream no more - our riders are here to bring the food you've been lusting after right to your door. Dreams really do come true.

HOW IT WORKS

First, enter your address (home/ office/ treehouse). Then, choose your favourite restaurant and place an order. They’ll prepare your food and once it’s ready, our courier bring it to you. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals.

WHAT MAKES US SPECIAL

foodpanda chooses your local favourites; the best food near you. Chinese or Japanese, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care. Our riders come to your very doorstep with a smile, while you save time to do something else you love. There's a cuisine and a dish to suit every moment and we'll help you make the first bite last.

ANYTHING ELSE?

Of course your safety is important to us. We guarantee secure payment, so you can eat when you're hungry and pay however you like - credit card, Paypal, or cash on delivery.

TALK TO US

If you’ve ordered with us before, we’d want to know what you think. Give us your food thoughts/confessionals. Let us be your notepad.
Email us at support@foodpanda.hk.

For further info, visit
www.foodpanda.hk

What's New

Version 4.16.0

"We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy! "

Ratings and Reviews

3.7 out of 5

1.8K Ratings

1.8K Ratings

Inconsiderate, money hungry company.

Christos Grigoriadis

I’ve been using foodpanda for almost 2 years. Through those two years I have received multiple late deliveries, but the last week has really just taken the cake. My two orders last week had been two pizzas, one from California Pizza kitchen and one from Spizza. California pizza kitchen was delayed by 30 min, and When i contacted support, i was told i would receive a compensatory email. That never came. Then, i ordered spizza a couple days later, the pizza came completely destroyed. Cheese everywhere, toppings had exploded all over the pizza. Couldn’t present it to my guests. Emailed support, still have not gotten a email response after a week. Today, my ramen i ordered came again, 30 minutes late and cold as a brick which is to be expected when its on a bike for 45 minutes. I contact support again, telling them about todays order, cpk order and spizza. They refused to compensate me for the cpk and ramen order. If you have any sense, don’t ever order from this company. Your money is going to a company which does not care about its long lasting customers. You are paying your hard earned money for a company which only respects you when everything is going well. Deliveroo and honestbee are much better options. At least they care about their customers, and thats the truth!

Order cancelled repeatedly and customer service stinks

Bballjammers

I just had a restaurant cancel my order, the third time this happened in the past two weeks. Foodpanda on the other hand, showed delivery status as delivered on their app happily after I waited till the delivery time.

Then when I contacted customer service via their chat function, all they could say is “I understand how it feels to not have your food delivered” with no response on how they were going to deal with the errant restaurant or how they were going to compensate us for the time we wasted. We also paid online using Apple Pay on two of these occasions and the refund has not been made promptly.

Looking at other feedback on the app here, I think I’m not alone in the horrible experience with Foodpanda. If you are going to download this app and use their service, I would advise you to think twice about it. Or at least choose “Pay on Delivery” so you don’t get cheated.

TERRIBLE CUSTOMER SUPPORT!

Sam_SG

The problem with Food Panda is that the list of restaurants isn't updated on their opening hours. For instance, the restaurant is no longer at its original location or open during the stated opening hours. So as a customer, you'd naturally make an order from the restaurant thinking that it's open. Only to find out later that the restaurant is closed. When Customer Support was asked why was the restaurant listed as available, the answer didn't make sense. The response was Food Panda only knows about the restaurant being closed or open only after a customer makes an order. What the heck! Shouldn't they be updating their list so customers don't go through the hassle of ordering only to find out the restaurant is closed? And worse, they charge your card first. Food Panda has made a number of screw ups that it has prompted me to close the account and check out their competitors i.e. UberEATS or Deliveroo.

Information

Seller
Internet Services Polen Sp. z o.o.
Size
108.2 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Foodpanda 2017
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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