GrabShuttle is a new crowd-sourced private bus service that allows passengers to pre-book a seat from a list of fixed routes on our larger vehicle types.
GrabShuttle is powered by Beeline, an open mobility platform.
Affordable: much cheaper than taxis.
Express service: get to your destination faster with fewer stops
Guaranteed seat upon booking: just chill and get some work done or take a nap
Convenient: pay with your debit/credit card and track the real time location of the bus
Requesting a shuttle is easy.
Just download this app and register an account with us. Choose a route that suits your commute and reserve a seat. You can pre-book a seat up to 5 minutes before the trip begins.
What’s more, if your desired route is not available yet, simply suggest a route via https://www.grab.com/sg/shuttle, and it might just be available very soon.
Find out more or suggest a route at https://www.grab.com/sg/shuttle
Bug fixes and UI improvements
Ratings and Reviews
Bus went to the wrong location and left!
I will give this negative stars if I could. My bus arrived at the opposite road - he was at the wrong location. I tried to call him, but he has already canceled my ride because I was not there. I was of course not where he was because he was at the wrong spot! Prior to that, the bus was also 17 minutes late, which was really ridiculous. I am really puzzled why the grab driver is not even familiar with his routes - and that there was no way for me to contact him. I will never recommend this to anyone because it wastes your time, is not that cheap, and you risk not getting back your TIME and money at all.
Bus/van just left even though I was early
Hi, first time using this app and thought it would be a convenient and cost effective way to get to work. Arrived at the location before 6:10am but the bus/van already left. I read your booking instructions thoroughly and made sure I conform to the regulations yet, this happen. There were neither a refund function Nor lodge an enquiry option on the app. Please refund. Thank you.
Do not use this app. The bus just goes off without you, and you cannot get back your money. You pay the money but you cannot board the bus. Useless app and you will just be throwing away your money. Ever since grab monopolized the app hailing market, their customer service has plummeted. A horrible app with horrible people as their customer service staff. Waste of your time and effort. Does not deserve even a star.
Up to six family members will be able to use this app with Family Sharing enabled.