iPhone Screenshots

Description

Helpling is the innovative online marketplace to connect you with insured domestic cleaners. With our app, you can find and book trusted, fully insured house cleaners in your area and conveniently manage your bookings. Simply create a profile or use your existing Helpling customer details to access the app.

** How Helpling works **

1. Enter your postcode to see if there are any cleaners in your area
2. Choose frequency, duration and date
3. Enter your contact information
4. The cleaner will come on the agreed date

- Features -

+ Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with vetted and insured cleaners available for your appointment/s.

+ Profiles of cleaners: See your cleaner’s profile including ratings and reviews from other customers. If you’re making a new booking, you can also see profiles of the cleaners available for your booking. All cleaners have been interviewed and background checked for quality and reliability, and are fully insured.

+ Overview of all your bookings: See all your upcoming bookings in a calendar view and find information about your previous bookings, including invoices.

+ Reschedule your cleans: Now you can reschedule your appointments either individually or all of them at once.

+ Chat with your cleaner: We've added a chat functionality so that you can chat with your cleaner at any time.

+ Secure online payments: Pay securely with any major credit card. You’ll receive your electronic invoice via email after the payment has been processed.

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For more information please visit https://www.helpling.co.uk or contact us via email: apps@helpling.com.

What's New

Version 2.1

Hi!
We are always improving our app, so download the latest version to enjoy new functionalities.

Ratings and Reviews

Utter incompetence

Alice Teh

I have been charged extra again and again, and for the second time had to cancel every booking individually. Their FAQ for cancel all booking doesn’t match reality I.e. there is no such function. The first time they promised refund but never did. The app doesn’t show history of payment. Helpling is pretty much a hopeless case. I fulfilled my terms of use with them and good riddance.

Be warned:

wendikoh

They’ve removed the ‘cancel all future bookings’ button. No reply to emails (other than the automated form emails) for help to cancel and delete account. I see no way to stop the charges other than cancelling my credit card. Frustrating experience.

Scam company

Stevie wonder 123

This company doesn't reply to mails, and fraudulently charges your card after your service is over. They even remove the function to comment on their Facebook page. Do not use them

Information

Seller
Helpling GmbH
Size
2.9 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Helpling GmbH
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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