Changi App 17+

Frustrating to use!!!!

I look up for information for my flights and to shop for duty free stuffs but it seems to load slowly and not user friendly. It never even gives hint that it’s loading! It just shuts me out! Such bad interface ! I thought for such a big and world class company it should provide a much better experience whether in shopping or looking for information online. Very frustrating to use! Pls develop your app better for a better customersentric experience!

Developer Response ,

Hi there, may I check if the loading and crash issues happened while you're shopping for duty-free items? Could you please give us more details at feedback@changiairport.com so that we may investigate further. Thank you.

网页设计

之前我常使用贵网页来查询有关班机状况，网页很直接的出现我要的查询，至少这个网页是给有需要知道航班的资讯，现在这个网页一开始就出现很多有关机场的活动资讯，我需要华点时间去找航班查询，而且有几次出现资讯错误error, 不知是否可简化主页的页面设计，让那些要去除了航班查询之外有关机场的好去处有一个主要的选择点，在点击那个点之后才出现那些与航班无关的信息，这样如果只想查询航班资料就简单多了，希望这个小小建议能帮助真正要查询航班的人有个简单方便易懂的网页。谢谢
Wheelon

Forget about using this app for online purchases

Use their website and login using your usual credentials. Works better than using the app. Using the app is frustrating for online purchases. The app doesn’t allow evouchers to be use (always stating that the evoucher is not valid or expired). When checking out your purchases, inputing your flight details ‘hangs’ the app!! When you try to go back to restart, the app ask you to login again!!
You need a lot of patience to use this app, and doesn’t guarantee that you will success with your purchases. Use their website instead, it gets the job done faster and more efficiently.
I am using the app to monitor incoming and outgoing flights only. Unfortunately this is what this app does best only.

Developer Response ,

Hi there, thank you for your feedback and we apologise for the inconvenience you may have faced with using the app. We appreciate your feedback and we'll definitely work towards optimising our app further to ensure a more enjoyable browsing experience for users like yourself. Thank you!