Want to track your parcel or find your nearest Post Office? Experience convenience at your fingertips as SingPost Mobile App brings this information to your smartphone.
We are more than just a post office. Discover our full network and range of services via our app, as well as receive updates about our various services!
Download to enjoy these features:
-Track delivery status of your Speedpost, vPost, POPStation parcels and registered articles
-Search & locate a posting box, SAM, post office, POPStations and agents
-Calculate local or overseas postage/shipping charges
-Find postal code(s) of locations or landmarks
-Discover more about products and services offered by SingPost
Minor bug fixes and Improvements
Ratings and Reviews
Rigid staff n service. App not much improvement.
Labels attached to each tracking number keep disappearing and I have to retype. Please fix it. Notifications don't work. Delivery status is updated only after I have received my parcel. What's the point?
I had a parcel which arrived in SG. The app status was 'incomplete address'. After calling Singpost, the guy on the line said they HAVE TO return parcel to seller n would not allow me to verify my identity to collect my parcel. As a result, I have to pay shipping fees again to resend the parcel. And the seller showed me a photo. The address was correct all this while. What's more, it was my daughter's bd gift which will be 2 months late. Very disappointed with the local staff. Just read from a standard script of all complaints n say it is Singpost policy. Period.
Please improve your service. And one more thing. Can we request for package redelivery through this app?
Worst customer service in the world
Anyone who has dealt with SingPost customer service would agree with me that it's the worst in the world. All calls are routed to their offshore call center, and all email communication are with the same offshore center. Their local staff are completely insulated from complaints. This is why they don't take any action, playing a waiting game with every customer. Don't take my word for it, do a quick search and read horror stories of cases left unsettled after more than a year. Shame on you SingPost.
Parcel tracking page
- When a parcel has been tagged, sometimes the tag disappeared for no reason. Please fix this bug.
- Also, please keep the tag for items that are delivered. So consumers can track which items are marked delivered and match them to items received.
Up to six family members will be able to use this app with Family Sharing enabled.