Screenshots

Description

Thank you for supporting vBOX through the years. Whether you're an active or infrequent user, we have great news for you - vBOX is now SAM!

As part of SingPost's on-going transformation, we are enhancing our online payment service, and improvements will be introduced in phases. No action is needed on your part, and you can continue to use the service as before.

- What is SAM? -
SAM started as a kiosk to bring our services closer so that you can pay bills, fines, top-ups, buy stamps, weigh your packages,
and more, even beyond the operating hours of our Post Offices. Today SAM extends beyond kiosks into multi-channels (Kiosks, Web and Mobile) to bring our services even closer and more accessible to you anytime and anywhere.

- Key features of SAM -
(1) Online Payments - Bill payments, top-ups, donations, and more to facilitate your payment needs.
(2) Digital Postal Mailbox - Look forward to simpler mail management and greater convenience of having your digital postal mail in one secured mailbox.
(3) Digital Postal Mail Subscription - Opt-in to receive digital postal mail from participating service providers.
(4) Anytime Anywhere - SAM Mobile enables you to make payments or manage your digital postal mail anytime, anywhere!

- Version 3.19 -
• MyInfo
- Sign up SAM account and get verified instantly using MyInfo.
• Enhancements
- Optimised UI for iPhone X.
• Bug fixes
- Minor bug fixes.

- Version 3.18 -
• Enhancements
- Enhancements to Login, Sign-up and Contact us screens.
• Bug fixes
- Minor bug fixes.

- Version 3.17 -
• Bug fixes
- Resolved issue with using eNETS as the mode of payment.

- Version 3.16 -
• eServices
- We are pleased to launch the new eServices module.
- Users can now book their preferred Post Office and Date to collect their LTA Vocational License.

- Version 3.15 -
• Bug fixes
- Resolved issue with saving payment receipts to Dropbox.
- Resolved issue with exporting payment receipts through email.

- Version 3.14 -
• Visa Checkout on Shop@SAM
- You can now use Visa Checkout for payment on Shop@SAM
• Bug fixes
- Resolved UI display issue for some users.
• Enhancements
- UI enhancements.

- Version 3.13 -
• Bug fixes
- Resolved issue with saving payment receipts to Dropbox.
- Resolved issue with exporting payment receipts through email.
• Enhancements
- Performance and UI enhancements.

- Version 3.12 -
• Shop@SAM
- Singapore's leading magazines now available on SAM! Look forward to great deals and exclusive promotions at SAM.
• Enhancements
- Performance and UI enhancements.

- What's in Version 3.11 -
• Enhancements
- Performance and UI enhancements in Payments.

- What's in Version 3.10 -
• Bug fixes
- Performance and UI enhancements in Payments.

- What's in Version 3.9 -
• Bug fixes
- Fixed issue in loading of digital postal mail for some users.

- What's in Version 3.8 -
• Enhancements
- Performance enhancements.
• Bug fixes
- Fixed issue in loading of digital postal mail for some users.
- Fixed issue in loading bank login page when making payments using eNets for some users.

- What's in Version 3.7 -
• Enhancements
- Performance and UI enhancements.
• Bug fixes
- Fixed UI alignment issues for some users.
- Killed bugs that caused app to crash for some users.

- What's in Version 3.6 -
• Enhancements
- Enable users to initiate payment for bills received in their digital postal mailbox.
- Enable users to view receipt when viewing payment transaction details.
- Supports envelope view in Trash Folder.
- Performance enhancements.
- UI enhancements.
• Bug fixes
- Fixed UI alignment issues for some users.
- Badge count for 'Messages for me' is now updated in real-time.
- Killed bugs that caused app to crash for some users.


SingPost SAM Website: https://www.mysam.sg
SingPost SAM Support: https://www.mysam.sg/public/pcontent.jsp?s=contactus
SingPost SAM Terms of Use: https://www.mysam.sg/public/pcontent.jsp?s=termsofuse

What's New

Version 3.21

• Bug fixes
- Fixed bug that caused app to crash in iOS 12.

Ratings and Reviews

1.7 out of 5
27 Ratings
27 Ratings
JoshuaJaySimon

Crashes Repeatedly

Noticed that the app crashes when loading, have to go through 3 crashes before I can successfully load the page. Internally it’s okay. Maybe you guys would want to look into this?

Developer Response

Hi Joshua,

Thanks for the feedback. We have checked and rectified some issues. The upcoming release should be more stable. Looking forward to your continued support and more feedbacks on what's good and what's not.

Mark Chen CK

App with limited functionality

Hi, I read the negative reviews and decided to give this app a shot anyways.

Sadly, this app doesn’t allow you to pay your credit card bills unlike the physical SAM machines. So it removes one major payment function for many users like myself.

Moreover, when the app prompted me to update my NTUC linkpoints details, it was unable to verify nor update my details once I’ve filled them in. Again, this removes yet another major function that NTUC members enjoy when using the physical SAM machines to pay their bills.

Overall, an app that looked promising but ultimately failed to deliver.

GeniusKids

Not loading

Recently, payment page not loading. Disappointing.

Developer Response

Hi GeniusKids, Thank you for your valuable feedback. Payment submission issue has been resolved. Not sure if you get a chance to try again?

Information

Seller
Singapore Post Limited
Size
78.4 MB
Category
Productivity
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Singapore Post Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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