Ecotricity is Britain’s greenest energy company, provides legendary customer service, and has an ethical pricing policy which means one simple price for each tariff and all customers are always on the latest best price.

With lots of great features, the Ecotricity App lets you easily manage your account on the go – and if you’re a Smart Pay As You Go customer, you can top up too!

Users of the Ecotricity App can:

• Access your Ecotricity account at any time
• Submit meter readings for your gas and electricity accounts – quickly and easily
• View the real-time balance on your account
• Make a full or part payment
• Save your payment method for the next time you make a payment
• View your previous bills
• Download PDFs of your bills and annual statements
• Get a notification and email when your latest bill is ready to view
• Report any problems with your meter – and even send a photo to show us what’s wrong
• Use the handy torch to help you read your meter in dark places
• Edit your contact details and let us know how you’d prefer to hear from us, whether it’s by letter or email
• Access 24 hour emergency contact numbers to report power cuts or gas leaks
• And for Smart PAYG customers, you can top up your meter in just three clicks.

If you have any issues with the app, just get in touch with us by emailing or by calling 0345 555 7 200.

To switch to Ecotricity, visit or call us on 0345 555 7 200.

What’s New

Version 2.1.0

Thanks for using the Ecotricity app.

We’re releasing a small update to make reporting a problem more efficient.

Please contact us at with any feedback or if you spot any issues.


17 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© Ecotricity Group Ltd 2015


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.