Viseven CLM is a customer interaction tool especially designed to reduce marketing costs and increase sales force effectiveness. Viseven combines new approaches to information exchange between pharmaceutical companies and their target audience using eDetailing, multichannel communication and Closed Loop Marketing processes and ensures increased face time with your customers, improved and targeted message delivery, flexibility according to marketing campaign and market needs. Viseven is a blend of an iPad® application and Customer Interaction portal. All your field data is synchronized with the CI Portal or your CRM.
Viseven CLM is aimed at:
Increasing your sales force effectiveness and boosting up performance
Engaging with you customer
Tailoring your message according to your customer’s feedback
Reducing the administrative burden on sales
Effective planning and tracking
Improving customer centricity
Viseven CLM Highlights
User friendly pre- and post-call forms
1. Even handier materials usage with Attachments functionality – add documents to the call in CRM and open them directly on the call form in CLM after synchronisation.
2. Sophisticated market research with Anonymous calls – conduct questionnaires, which will help you to understand the efficiency of product materials, customer’s attitude to the products etc.
3. Track sales people efficiency and save time while planning by entering preset call goals and comparing it with call results.
4. Monitor POSM distribution with e-sign – medical representative can now ask doctor to put his sign under the amount of received product samples or other promotional materials.
5. Build always relevant dialogues with customers, based on Call details – check the results of the previous communication to know which information should be presented to this very doctor next time.
Ratings and Reviews
Up to six family members will be able to use this app with Family Sharing enabled.