Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app.
IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response.
We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission.
If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident.
We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving.
This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
General bug fixes.
Ratings and Reviews
Great app easy to use
Great app to report various things. Easy to use. I do wish however I could save my info (such as name, number etc) for future reports because that would save me a lot of time when reporting especially since a lot of times I’m out and about when I come across something.
What a crappy app, not sure what’s worse. Calling Riverside City Services, or this app.
My biggest complaint is that now you have to put in a address that is confirmed in the app. But if the many things that you need to report don’t have actual mailing addresses. Like a leaking valve in the sidewalk. Had a similar problem on their website. Better luck calling them, if you have the 10 minutes to wait to reach someone. Dump this piece of crap and bring back the old one.
First time using this app, a house on My street had 2 to 3 ft weeds growing all over the place. Reported it and 3 1/2 weeks later a crew came out from the city and cleaned it up. I later found out the house had been abandoned. At least it looks good for now.
With Family Sharing set up, up to six family members can use this app.