Description

Three perfectly looped real log fires professionally filmed in 4K HDR to provide the highest quality movie for your iPhone, iPad and Apple TV 4. Bright, realistic and with incredible detail, fires so lifelike you’ll want to roast a marshmallow!

With a clarity four times that of HD, you’ll quickly appreciate the glorious definition of a pixel perfect 4K image. Just select your favourite fireplace, relax, and succumb to the crickle crackle of a real log fire; as it pops and sparks on a seamless loop. Sublime!

Apple TV 4 / Apple TV 4K

If you’re lucky enough to own the Apple TV 4 or 4K, then simply check the apps section for a complimentary copy of 4K Fireplace.

What’s New

Version 1.2

The aspect ratio of the fireplace movies have been tweaked for the iPhone XS and iPhone XS Max. They now sit perfectly within the display.

Ratings and Reviews

r8rfan3481 ,

App is simple and well executed....

I’ve downloaded a few free fireplace apps, and one other 4k app. This one has (by a wide margin) the most crisply executed 4K picture. On a very good loop, hard to tell it actually is. Sound works fine. A few more additional choices to add on to this app would be a good idea as it only comes with three different fire place selections. Overall, terrific app 5 stars. It is exactly as described in the App Store.

Developer Response ,

Thanks so much for your positive review, I'm delighted! I'll be adding another fireplace or two at some point this year, along with other small improvements. So please watch this space! Once again, thank you for your kind words. It's very much appreciated :)

shubert ,

Cozy

Nice app - very cozy. But come on guys - the UI is iPhone X compatible - - but not the fireplaces? What gives ???? Get with it - iPhone X support plus also adding new fireplaces gets 5 stars.

Developer Response ,

Hi shubert. Thanks for your review. You're right, the aspect ratio of the videos was a little off for the iPhone X, XS and XS Max. But I'm pleased to say that this has been adjusted and everything looks great in the latest version. Please update to see the changes.

And now, this👉 ,

Yep. I'm THAT customer...

....who believed that this app was free for iPhone, based on something I read on my AppleTV. Nope. (Shame on me) Also, and most importantly, will not function only as Screensaver whilst allowing music to be played simultaneously on AppleTV. THAT was functionality I wanted and the reason I "purchased" this app. Upon my extreme disappointment, I reached out to Apple for a refund, which is "not normally done". Was instructed to take it up with developer whose response was "Apple doesn't allow refunds" 🙄 and sent me back to Apple to make my case. Apple sent me back to the developer who has a "Still not happy" section for whiny customers like me. I left a description of the issue over which I am sure they are now laughing like school boys who just watched the captain of the football team get crotch-rammed by a jilted cheerleader, at my ignorance and lack of app savvy. Needless to say I've heard nothing back from either Apple or the developers, hence my rant and low rating. Dudes! At least reply to your own customer service requests even if it is an answer that the customer doesn't like. Have some common decency to at least acknowledge that someone reached out to you.
App was only $2 and in the scheme of things not going to break the bank. However, NOBODY likes paying for something that is not useful. Not ever purchasing from this developer again. I'll consider this a $2 education on being sure of the developer's reputation and never believing what I read on the interwebs😡

Developer Response ,

That’s an impressive and creative rant, but I’m afraid I agree with Apple. This is a premium app and at no point has it been free. I’m sorry that you feel mislead by something you read on your Apple TV, but this is not my fault nor the fault of the app.

NB. You are correct, all refunds are issued by Apple. This is out my control and entirely at their discretion. I have no influence over this process.

Secondly. At no point in the apps description or marketing images does it suggest that music can be played alongside the fireplace. Presuming/hoping this function exists then getting upset when it does not, again, is not my fault nor the fault of the app.

Lastly. App support emails come directly to my inbox and I’m afraid I've not received “any” communication from you. Believe me, I would remember! Customer service is extremely important to me. It’s not a joking matter. I can only presume your email went missing due to a technical issue or user error. For this reason it’s always best to contact developers via the app itself. In my case we have a “feedback and support” section in every app. All emails via this portal are flagged as priority. Something to bare in mind for the future. Or if you’d like to discuss this further.

Information

Seller
Zenoki Ltd
Size
106.9 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
Copyright
© 2018 Ross Puddle
Price
$1.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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