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Description

We care for your clothes so you can care for everything else. Rinse is the most convenient Dry Cleaning and Wash & Fold door-to-door delivery service.

We’ll pick up your clothes and other laundry items, work with highly vetted local partners to clean them, and deliver them to your door in just a few days. Next-Day Rush service is also available for all Wash & Fold orders.

For more delicate laundry items such as activewear, we offer a Hang Dry service. We also offer a Leather Care service and we can handle simple Repairs. Finally we always handle your donations for free.

With Rinse, you’ll get:

- High-quality cleaning, guaranteed
- Door-to-door pickup and delivery always between 8pm and 10pm
- Convenience of 7 days a week including Sundays
- Personalized cleaning preferences
- Affordable and transparent pricing, no hidden fees or surcharges
- Responsive and knowledgeable customer service
- Convenient, cashless payment

How Rinse works for you?

We Pickup

Schedule your first pickup for any day of the week, including Sunday.
Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started - even your own, personalized Rinse bags.
Just fill 'em up and confirm your delivery date and cleaning preferences with your Valet.

We Clean
Our cleaning experts have decades of experience to keep you looking your best. Our cofounder, James Joun, grew up in the dry cleaning business!

Whether it's Dry Cleaning, Wash & Fold, or Hang Dry, we'll take care of you. Guaranteed.
We'll check your pockets and remove pens, receipts, and other items that don't belong. Your clothes are in good hands.
We're experts in clothing care, and we make sure our cleaning partners are the best of the best. That's quality, guaranteed.
We're passionate about Mother Nature and our customers, too. We recycle hangers, accept clothing donations, and never use the harmful chemical Perc.
We Deliver
On the day of your scheduled delivery, we'll text to remind you that your Valet will arrive between 8pm and 10pm.
You can even check in on your Valet's status in real-time. Easy!
Not Home? No Problem
With our optional Rinse Drop service, you don’t even need to be home. We can pick up and drop off right from your doorstep or concierge.

What's New

Version 4.3.1

The Rinse mobile app features a new elegant look and feel based on the new Rinse brand design.

Ratings and Reviews

3.1 out of 5

58 Ratings

58 Ratings

Rude unhelpful & puts customers at risk

capriciouscat

I've used Rinse a few times and the service of pickup/dropoff has been inconsistent but ok. They have lost two of my socks but I figured this is a thing that sometimes happens. However, the last order came back more strongly scented than previous ones and I have now been walking around with a rash all over my legs from wearing pants I sent out in the last order. I have had "hypoallergenic" selected in my preferences since the very beginning and contacted CS asking if they could use a fragrance and dye free detergent as I am allergic to even some detergents that claim to be hypoallergenic including Tide Free and Gentle which once left me calling my doctor for an emergency appt for cortisol because my eyelid had swelled up to the size of a ping pong ball from sleeping ok a pillowcase washed with the detergent. Rinse customer service was dismissive, rude and unhelpful and only repeatedly told me that they do indeed use Tide Free and Gentle as their hypoallergenic option and it is the only option. They are completely unconcerned with their customer well being. Thankfully I only had easy wash and dry items laundered by them and not all of my clothes. Every laundromat and wash & dry I have ever been to in the city has All Free and Clear and most have eco/organic options. They've lost a customer.

One of the best apps on communicating.

Jollibeats

Rinse is super convenient and great at communicating!
Although it’s only been a month, I haven’t had any problems with my clothes being damaged or horrible service (per other reviews I’ve seen on here)
I just love how they text me in the morning to remind me I can get my laundry done/pick up on the same day, then upon arrival I get a text with my valet’s name, and then another text when they’ve arrived. The entrance to my house is not the easiest to get to but with the instructions that I give to the valet, they never seem to have a problem. It’s always such a breeze.
They may not be the cheapest option but I would definitely use them again!

Scheduling means nothing. Doesn’t show up.

Username748

I chose to schedule a Rinse pickup and enjoy my weekend instead of spending time at the laundromat. Come the scheduled time on Sunday night, no one comes! I get a text message at 10:15pm saying that the driver missed me? This tells me that they got too busy to make it to my place so they intentionally skipped me. No one called. No one buzzed to get into my building. No one came to my apartment. And then customer service claims that “their records” show that he swung by? Yeah right. Did he just drive by the apartment? Should I have been out front in a lawn chair? These guys are overbooking and screwing customers over.

So now I need to cancel my Monday evening plans and go to the laundromat. Otherwise I don’t have the clothes I need for Thursday. THANKS RINSE.

You guys didn’t start up yesterday. If yo haven’t figured this out by now I don’t think you’re going to.

Information

Seller
Rinse, Inc.
*WEA.AppPages.Size*
35.3 MB
Category
Lifestyle
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Rinse Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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