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AARP Roadside Assistance from Allstate

By Signature Motor Club, Inc.

This app is only available on the App Store for iOS devices.

Description

Driving across town or across the country, AARP Roadside Assistance from Allstate lets you travel with confidence and peace of mind. Designed exclusively for AARP® members, AARP Roadside Assistance offers 24-hour emergency roadside service and a variety of travel and car care benefits.

The AARP Roadside Assistance app has been carefully designed to make requesting assistance faster, more accurate, and convenient.

Functions:
•Request assistance for a mechanical issue, dead battery, flat tire, out of fuel, lock out, and more
•Use GPS, maps and satellite to pinpoint the vehicle location
•Follow a dialogue assisting you in diagnosing the problem and requesting appropriate service
•Retrieve confirmation service is on the way and the estimated time of arrival
•Your AARP Roadside Assistance from Allstate membership number confirms eligibility for Roadside Assistance under your plan.

The app is free to use with your AARP Roadside Assistance from Allstate membership.

AARP Roadside Assistance from Allstate
© 2016 Allstate Insurance Company
Version 4.0

What's New in Version 4.2

General bug fixes and performance improvements.

iPhone Screenshots

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Customer Reviews

App needs work

The customer service phone number inside the app doesn't work. An automated voice says "6-0-0-0-0-0" and then hangs up. The first time I requested service I had to search for another phone number because I waited well past the given timeframe without a call or text or any information about what was happening. When I was finally able to speak with a person, I was told the service person had been to my location, then was told the wrong address had populated even though I specifically put the correct info into the appropriate field.

After my phone call I got a text with information about who was coming and when along with a phone call from the service person. Why wasn't this done through the app? The app would be great if it worked, but it doesn't.

App needs a lot of work

When I try to register the app doesn't recognize my membership number. I tried calling customer service and received the exact same message mentioned in the other review (ex. 6-0-0-0-0...then got disconnected)

AARP Roadside Assistance from Allstate
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 4.2
  • Size: 43.1 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

This application hasn’t received enough ratings to display a summary.
All Versions: