The Accela Inspector app gives government agency field staff access to a core set of functionality for performing inspections and investigations using their mobile device.
• View and update inspection details including checklists, attachments, and comments.
• Use comment management features for easier entry on mobile devices.
• Take a photo or choose existing image and make simple annotations on top of it
• Update checklist items individually or in batch.
• Call or text primary inspection contact.
• Create, reschedule, and reassign Inspections.
• View, edit inspection contacts.
• Search for inspections.
• View inspections on a map.
• View and update record conditions.
Works with Accela Automation 7.2.4 or higher. Requires mobile license and Accela Gateway.
Ratings and Reviews
Well, to start with... it crashes about 7 times a day, it takes way too long for it to load inspections, & it freezes up while sending in the inspection results.
But it is better than pen & paper... but not by much.
Guilford County NC Building Inspector
I realize anyone who might read this, probable won't have any input into the purchase and use of this application. If you're like me your IT Dept. or your local government bureaucrats have made this decision for you. And you are stuck using it in the field. It's obvious to me that no one with any practical knowledge of it's use in the field was involved in it's design. There are so many holes in it, I can't begin to list them all. The customer service folks aren't any better than the software, either. The designers and customer service dept. are lost in their own little world behind a computer moniter and keyboard. I tried to get a simple question resolved, and after two weeks of emails back and forth, I got the answer I thought I would from the start. The problem must be with the Admin on my end. (classic cop-out). Forget trying to discuss anything on the phone. Email is all you're gonna get. If I can save one person from having to deal with this mess, it is well worth the time it took to post this. Stay away from this junk, if you're given a choice. I was not, and I have to use it every day on the job.
The current upgrade has lost important functionality for our particular use. We were using "Request Comments" to display a project name on our job list because the system cannot display a project name. During the last upgrade "Request Comments" has been removed from the job list leaving the app cumbersome to use by taking away this important piece of useful information on the job list screen. My advice would be that if you are happy with your current version do not upgrade.
With Family Sharing set up, up to six family members can use this app.