All the benefits of your Accolade Health Assistant® now on your mobile phone.
Questions about your coverage? Need help finding a new doctor? Confused about a provider bill? Healthcare support is just a secured message away with Accolade Mobile.

Text your health assistant questions anytime, anywhere.
- Send secure messages to your health assistant from home, work or on the go.

Click to call your health assistant directly.
- Easily go from text to call, or request a callback if your health assistant is unavailable.

Store and share insurance cards.
- Use Accolade Mobile as a virtual wallet - share cards with your doctor right from the app.

Snap and send images of your healthcare bill.
- Confused about a bill from your doctor or lab? Take a photo & let your health assistant take a look.

Get the most out of your doctor visits.
- Bring questions prepared by your health assistant to your next appointment!

Find a new in-network provider.
- Ask your health assistant for help finding a nearby physician or facility.

Don’t have an Accolade Health Assistant® yet? When you send your first secure message, you’ll be assigned a dedicated health assistant for the entire family. Your health assistant takes the time to get to know you and understand your needs so they can help you make the best heathcare decision possible and get the care that’s right for you.

Get Accolade Mobile today!

Watch Tiffany’s story to learn how Accolade Mobile has made a difference in her life.

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What's New

Version 2.8.4

- Performance improvements and bug fixes

Ratings and Reviews

4.9 out of 5
1.8K Ratings
1.8K Ratings



Last year I was diagnosed with Breast Cancer. I am happy to say I am for the most part on the other side of my illness and on the road to recovery. The services Accolade provide were in my opinion Lifesaving!!! As you could imagine, getting my diagnosis was scary and shocking. I had no idea where to start. I did not want to just start researching on the internet and risk getting bad information or how to process all the obstacles around my illness and treatment. Accolade provided me with a team of support. I spoke with nurses and medical billing experts that guided me through every question and really provided great emotional support. They really gave me the support and attention that I needed and felt like an extension of
of my closest family and friends. I felt safe and reassured ina regular basis. Even now, as I continue to deal with overwhelming insurance claims, my Accolade rep Allison has been so thoughtful, caring and attentive. This service is a major benefit and I am so grateful I had the people and the service in my corner during this time!

AccoladeS😊 for Accolade

APats Girlfan

The nurses at Accolade are so helpful, friendly, professional, genuinely caring, and knowledgeable!!! April, Cali, and Katlyn are the sweetest nurses. They call to see how you’re doing, see if you have questions, give great advice by phone and through the app. They even advocate for you!!! The App is easy to use, and it’s easy for them to send lists of doctors you may be looking for. It’s a convenient way to communicate if your too busy to talk on the phone bc of work, etc, and it’s an easy app! Thanks! KG

Accolade saved me from huge bills


I once had an emergency bill from hospital that is more than $7000. My colleague suggested me to use Accolade and I did. With the help of my assistant Alexa, who was very kind and helpful, my insurance company re-evaluate the claim and eventually paid off for the whole bill since I had already met the personal integrated deductible. I cannot say thank you more to Accolade and Alexa. Indeed a must have service.


Accolade, Inc.
97.2 MB
Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2017 Accolade, Inc. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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