The AcuraLink® Roadside app provides a new level of safety and security for Acura owners. It allows users to quickly and easily request roadside and towing services, lock-out assistance, tire changes, fuel delivery and more. The app can easily deliver a GPS location to dispatched support and provide ongoing status updates for the user during an event.
The AcuraLink Roadside app is available for customers in the United States. Towing and roadside assistance services are performed by and/or through Cross Country Motor Club, Inc., except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming, where services are performed by and/or through Cross Country Motor Club of California, Inc.
• Works with all iPhones running version 6.1 software or later
• Not functional on an iPod Touch
Roadside Assistance no-cost benefits apply during warranty period only. See your program details for specific warranty coverages. Beyond warranty coverage, AcuraLink may still be used for non-covered services requiring a separate payment at the time of service.
Fixes and enhancements
Ratings and Reviews
Good idea. Horrific execution and results
I had a car accident in my brand new MDX and three of us tried to get this system to work — and failed. After an hour of trying to get it to work, I gave up, called my Acura dealer and had Acura’s roadside assistance call me (the number given for Roadside assistance only worked M-F during normal working hours).
The app doesn’t seem to work without a great deal of time spent figuring it out and even then, it’s a terrible distraction. Like Acura’s navigation system, it exists — but it works so poorly, why bother? This app must have been developed by someone who was an executive’s out of work step-child for whom English is a second-language. I can’t understand why such an outstanding car company like Acura has such useless trash for an app — just like their navigation system.
Downloaded the app when I first got my car two years ago. Had car trouble, opened the app, and in less than 5 mins arrangements were made with Acura roadside assistance to send help. After I got a text in 3 minutes with a link to a live map that gave me real time updates where the service vehicle was! Very much how you can track your Uber driver. Really helpful!
Great idea, poor implementation
The app made the phone call after having me select the nature of my problem, then the person answering the phone asked me the same thing the app prompted me for, and for info I already had in my profile including my name, car model, VIN, etc. I don't see the purpose of the app. Acura's roadside assistance service was excellent however, with quick response and a follow-up call.
With Family Sharing set up, up to six family members can use this app.