AD Help Desk allows secure password reset and account modification of user accounts stored in Microsoft's Active Directory. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure.

AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted.

Gartner states that 30% of helpdesk calls are related to password reset management and account lockout. AD Help Desk was specifically designed with these extremely common tasks in mind allowing you to diagnose and fix account problems in only seconds, but AD Help Desk isn’t limited in it’s functionality to resetting user passwords.

It also provides a powerful solution for the network administrator who needs to do more than simply reset account passwords by providing ADSI like editing of many user and computer properties.

With AD Help Desk you can easily:

-Diagnose problems with user accounts (disabled, locked, password expired, etc.)
-Reset user passwords and unlock locked accounts
-Force password reset at next login
-Generate Reports for locked accounts, expiring accounts, or expiring password
-Notify users of their new password via text message
-Manage groups and group membership
-Edit user and computer attributes

AD HelpDesk Lite is like have ADUC or ADAC available from your iPhone or iPad. AD HelpDesk Lite is incredibly fully featured. More than 90% of your AD management operations can be performed without requiring you to spend a dime. A few more advanced management functions can only be performed by the fully featured AD HelpDesk application.

What's New

Version 4.5

Fixes for crashes that were introduced by the release of iOS 11

Ratings and Reviews

Waffles was taken

Program is great but has video ads

Great program, awesome for handling those annoying users who insist on ignoring messages about password expiration. The video ads and full screen ads are super annoying and hard to close at times...the ads alone are annoying enough to make me want the paid version...though I really want to be cheap and use the free version.


You've got to be kidding me!! This app is free!!!!

I work in IT as a support specialist and I am constantly being called on Monday morning by people suffering from weekend amnesia !! All I have to do is launch the app, ( I can do it with our VPN outside the office too) sign in search their name an presto no more amnesia (till next weekend).
This has saved me hours if my week!! I feel like sending theses guy $20 bucks just because they created a great app!!
I'm telling you everyone who deals with Microsoft Active Directory needs this app!! I could go on and on!
All I have to say is Thank you! Thank you! Thank you!


Admin Tool

I have been very happy with this application. I like the ability to reset password and send via SMS. I have not had any issues with this app. I will be purchasing / donating to the developer for their handy work.


Implbits Software LLC
35.7 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© 2017 Implbits LLC


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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