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ADP Mobile Solutions

By ADP, Inc

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Description

NOTE1: Option for TouchID will begin to show on your Login screen from your 2nd successful login, along with other design updates.
NOTE2: Users with ALINE Paycard or iOS7 will continue to see the same UI without changes. New UI and TouchID will become available to them in the future release.

ADP Mobile Solutions keeps you connected to your company information. It provides a convenient way to access payroll, time & attendance, benefits and other vital HR information for you and your team.

Note:
- When you log in, you may not see all the features listed below. You will only see HR information provided to your employer by ADP for the products that are available for mobile access. If you have question, review the FAQs, under Settings in the app.
- This application is available for employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account or iPay Statements.


Key Employee Features:

• View pay & W2 statements
• View & request time off
• Track time & attendance
o Punch In / Out
o Create Timesheets
o Update, edit, & approve timesheets
• View & request time off
• View pay card accounts
• View benefit plan information
• Contact colleagues

Key Manager Features:

• Approve timesheets
• Approve time off
• View team calendars

Security:

• All application requests and transactions are routed through ADP's secure servers
• All network traffic between the mobile device and the server is encrypted
• All employee information cached on the mobile device is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures

What's New in Version 2.3.5

ADP Mobile Solutions is redesigned to make it easy, simple and fast for you to access vital HR information on the go.

NOTE1: Option for TouchID will begin to show on your Login screen from your 2nd successful login, along with other design updates.
NOTE2: Users with ALINE Paycard or iOS7 will continue to see the same UI without changes. New UI and TouchID will become available to them in the future release.


- Touch ID support: Options for TouchID will show in the Login screen after your first successful login.

- Reset Password: when you forget password, reset it from the app

- Retrieve UserID: when you forget user ID, retrieve it from the app

- Register New User: if you are a new user, register directly from the app

- Dashboard: easily access your HR information from a single place

- Pay List View: compare how much you were paid over time in both net and gross

- Other bug fixes and enhancements

iPhone Screenshot

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Customer Reviews

Hardly works

This app is such garbage. Invariably, I will try to sign in with my pin, and the app will tell me that I need to enter my PIN number. (Even though I'm staring right at it in the sign in screen.) The program will sporadically decide not to register my punches. I can clock in/out, and it will appear on my list of punches. An hour later, I will go back to the app and discover that the punch has disappeared. At first I thought I was just forgetting, but it's happened far too often now and many people have reported the same issue.

The most frustrating is the constant "You are outside of your approved Geo locations." I get this everywhere. Standing at my desk. Standing at one of our many extension campuses. It happens at least five times a week, sometimes more.

I've never had the pay stub issue others have mentioned, which only makes me question the stability if this app even more. I wish I could just delete it and download something else, but unfortunately I'm stuck with it.

New version is slow and confusing to use. Keep it simple please.

I have never written a review for an app but the changes from the previous version to the current have compelled me to write since the app became frustrating and annoying to use. The previous version was simple and easy. Finding where to enter your time and adding entries was very simple. Now finding anything is complicated, everything takes longer to load, and I don't understand why the End Time is "disabled" by default. Do people usually not enter an End Time for a shift? This makes no sense to me.

I say go back to some of the simpler cleaner views from the previous version. As I said, I am only writing this because of how I feel the updates to this app have made it difficult to use compared to how easy and fast I found the previous version.

Doesn't Work

Despite using the exact same information I used to log in to the desktop site, the app keeps giving me an error message saying my credentials are incorrect. It doesn't sound like anyone is happy with this app. Good thing the people using this card don't have a choice because of their employer's decision, otherwise this company would be quickly going under due to its poor customer service and lack of technological expertise. What kind of company that works specifically with technology and paperless transactions can't run a decent app? Oh and the app support does nothing but give you a link to download the app or go to the mobile site. If you have an issue there is no good way to report it. This company is a disgrace.

ADP Mobile Solutions
View In iTunes
  • Free
  • Category: Business
  • Updated:
  • Version: 2.3.5
  • Size: 35.8 MB
  • Languages: English, Bokmål, Norwegian, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

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