Screenshots

Description

ADP Mobile Solutions keeps you connected to your company information. It provides a convenient way to access payroll, time & attendance, benefits and other vital HR information for you and your team.

Note:
- When you log in, you may not see all the features listed below. You will only see HR information provided to your employer by ADP for the products that are available for mobile access. If you have question, review the FAQs, under Settings in the app.
- This application is available for employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer).


Key Employee Features:

• View pay & W2 statements
• View & request time off
• Track time & attendance
o Punch In / Out
o Create Timesheets
o Update, edit, & approve time cards
• View pay card accounts
• View benefit plan information
• Contact colleagues

Key Manager Features:

• Approve time cards
• Approve time off
• View team calendars

Security:

• All application requests and transactions are routed through ADP's secure servers
• All network traffic between the mobile device and the server is encrypted
• All employee information cached on the mobile device is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures
• Fast and easy login with Touch ID or Face ID
• Recover or reset forgotten user IDs and passwords

What's New

Version 3.4.1

This release of ADP Mobile includes improvements to login performance.

Ratings and Reviews

4.6 out of 5
304.2K Ratings
304.2K Ratings

UPDATE: Still slow, only works half the time

csoule14

Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time.

Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.

Developer Response

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

Problem With App and Help Is Inaccessible

MrFactotum

When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.

Developer Response

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

The most unreliable time management app I have ever used

gpabluearms

This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.

Developer Response

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

Information

Seller
ADP, Inc
Size
73.3 MB
Category
Business
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
Age Rating
Rated 4+
Copyright
© 2018 ADP, LLC. All rights reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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