iPhone Screenshots


Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services.

As an Aetna Better Health Medicaid member, you may use the app to:
• Find or change your provider
• View your medical and prescription claims
• View your current medications
o View your benefits
o Set up a new account which may be used for both mobile and web
• Connect with the health plan through your secure inbox to:
o Request an ID card
o Request a change in PCP

One more of your Aetna Better Health benefits - now available as a mobile app!

NOTE: Aetna commercial members looking to access their health plan or search for network doctors can find this information by downloading the Aetna Mobile App.

What’s New

Version 3.1.1

• Updated Logo name and improved usability
• News Feed Capabilities
• Minor bug fixes

Ratings and Reviews

2.1 out of 5
15 Ratings
15 Ratings
AbbyKadabby123 ,

One star only because Zero isn’t an option

I read the reviews over the past 3 years about not being able to log in or use the app. I stupidly though “surely, by now, a big company like Aetna has fixed this problem. Surely they wouldn’t continue to push an app that is useless and nonfunctional.” I was wrong. This is THE most useless app found anywhere on the internet! Don’t download, unless you like useless things.

Developer Response ,

Thank you for your feedback, we are continuously working to improve the functionality of our application. Please do not hesitate to contact Member Services with the details of the difficulty you are experiencing.

Luv No glitch ,


After setting it all up, I cannot log in. An “error” pops up and the app will not let you log in. I should of checked the reviews before I downloaded the app but it seems to be a continuous problem. Waste of time!

Developer Response ,

I'm sorry you are having difficulty logging in. This application requires an Aetna Medicaid account. If you have Aetna insurance but are not an Aetna Medicaid member, please download the "Aetna Mobile" App. If you are an Aetna Medicaid member, please contact Member Services.

Bell2380 ,


Downloaded the app but it didn’t have my state New Jersey but I am cover because I have the card and everything. I don’t understand why New Jersey is not an option can this be fix?

Developer Response ,

Thank you for your feedback. We're sorry the app wasn't working correctly. Please try it again and contact Member Services if you continue to experience issues.


Aetna Life Insurance Company
23.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
You must be at least 17 years old to download this app.
Frequent/Intense Medical/Treatment Information
© 2018 Aetna Inc. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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