Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services.
As an Aetna Better Health Medicaid member, you may use the app to:
• Find or change your provider
• View your medical and prescription claims
• View your current medications
o View your benefits
o Set up a new account which may be used for both mobile and web
• Connect with the health plan through your secure inbox to:
o Request an ID card
o Request a change in PCP
One more of your Aetna Better Health benefits - now available as a mobile app!
NOTE: Aetna commercial members looking to access their health plan or search for network doctors can find this information by downloading the Aetna Mobile App.
Fixes and Enhancements
Ratings and Reviews
It worked for me...
I wasn’t going to install this app due to the bad reviews but I figured I’d give it a shot. To my surprise I was able to create an account and login and when I logged in, all my account info was there and accurate. So, apparently the app is fixed or maybe people that tried using this app in the past did not have the type of insurance that this app is for. I have Medicaid and this app is just for Medicaid (or state funded) insurance. If you have regular Aetna through your employer, THIS IS THE WRONG APP. This app is only for Medicaid members. Hope this review helps!
Thank you for your feedback! We strive to provide members with the best experience possible.
Will not let me login
I enter my login information and it does not allow me to log in, it does not register that it is incorrect or prompt me to locate an clacking... just as if I entered nothing. No new page or anything. I log in online (Safari, as well as other Aetna apps) with my login info just fine. But this one, a dud.
How can Aetna not fix this...
With nearly all reviews relating that clients cannot log in, coupled with a 1.3 rating, Aetna needs to rethink the relationship with whoever they contracted with to develop this worthless app.
As others have said, the login does not work via the app although the same credentials work online
- Aetna Life Insurance Company
- 23 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Spanish
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © 2018 Aetna Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.