Description

Everything you need for your Air Canada flight in one App: booking and manage booking, flight status and notifications, check-in, boarding pass, Rouge in-flight entertainment and more! Optimized for iPhone 8 and compatible with iPad.

By pressing the “Get” button or by downloading the App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please contact iphone@aircanada.ca.

HOME SCREEN
Get contextual updates about your upcoming travel plans, right when they matter most.

AEROPLAN®† & AIR CANADA MOBILE+ SYNC
Link your Aeroplan account with Air Canada mobile+ to automatically import and sync your Aeroplan bookings (Menu > Settings > Link Aeroplan account.) Your flights are kept in sync across your signed-in devices.

NOTIFICATIONS
Receive check-in reminders, flight and gate changes, cancellations, booking changes and more. You can receive notifications by push, email or SMS. Customize your notification preferences from Menu > Settings > Notifications.

CHECK-IN AUTOCOMPLETE
Save your passport or NEXUS information in your Air Canada mobile+ profile to have these details automatically completed during check-in.

ELECTRONIC BOARDING PASS
Save your boarding pass in the app for offline use, or add it to Apple Wallet. As your flight approaches, the boarding pass will appear on the app's home screen.

BOOK FLIGHTS & MANAGE TRIPS
Purchase flights and manage your trips (select seats, purchase travel options, change or cancel). Save your credit card in Air Canada mobile+ for quick purchases.
* NEW: Book in US or Canadian dollars. Set your currency from Settings > Preferences.

RESUME BOOKING
Start your booking, and complete it later. If you're signed in with Air Canada mobile+, you can resume your booking progress on another signed-in device.

ALTITUDE® DIGITAL CARD
Download a digital version of your Altitude membership card for presentation at the airport, and access to lounges.

AIR CANADA ROUGE® PLAYER (IN-FLIGHT ENTERTAINMENT)
Watch movies, TV shows and more on Air Canada Rouge flights.

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, flight status and check-in.
• Contacts: allows contacts you select to receive flight status notifications.
• Calendar: your flight information can be to your calendar.
• Camera: you can input your Aeroplan, or credit card number/expiry date using the camera.
• Notifications: (push and email/SMS messages) are used to send you service messages related to your upcoming travel or profile information. You can customize these preferences from Menu > Settings > Notifications
• Wi-Fi connection: used to determine if internet access or a connection is available for the entertainment system on Air Canada Rouge flights.
• Your device identity log information (phone model, language, system and app version) is attached to emails you send when an issue is reported via the App.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aimia Canada Inc
Apple, Apple Watch, and iTunes are trademarks of Apple Inc (http://www.apple.com)

What's New

Version 4.17

- Introducing bookings in USD: You can now book, select seats, change, and cancel bookings in US dollars. We’ll default to your device’s region, but you can set your currency from Menu > Settings > Preferences.
- Preview the seat map and see your seat assignment for bookings which do not offer seat selection in the app. (Reminder: The app allows seat selection for bookings made on aircanada.com, the mobile app, or AC Reservations.)
- AC Globe and UATP Support: Pay throughout the app using your UATP card as the payment method. You can also save it to your Air Canada mobile+ profile for quick purchases.
- The app will now tell you which flight notifications you’re subscribed to from your Booked and Tracked flights.
- As usual, general bug fixes and smaller enhancements we don’t give enough credit to, but keep the app running smoothly on the journey to your next destination.

Ratings and Reviews

1.7 out of 5

128 Ratings

128 Ratings

Do not use this app

Zhe zhe gay bore

I’m not sure how their mobile app product development team got away with releasing this. It either asks you to sign in for no reason (ie. mid check-in process) with an account other than the online web version, stalls on “updating check-in details” until you terminate the app, or says it’s signed you out even though you have yet to sign in. I’d recommend making some changes to the product development team / get new developers & QA the product, or kill the app altogether in favor of the web version. In the meantime, this is unusable therefore it should be pulled from the App Store until a working solution / better mobile direction is provided.
Update: You can’t pay baggage fees thru app, so you still have to stand in line for check-in assistance when you get to airport. Baffling how this got the go ahead for public release. The design is ok, but if it’s not minimally functional then it’s not a viable customer solution.

Worst airline app

Mcgowse

This has to be the worst, least user friendly, least functional airline app of all time
That combined with bad weather and lame 800 # service at Air Canada cost me hundreds of dollars in lost ticket value and hours on phone over the weekend after our initial flights to Toronto were cancelled because of weather and we could not take auto rebooked flights. Air Canada had me on hold multiple times for over an hour and failed to callback multiple times when I left a callback number because app did not allow any changes or cancellations via app
And, they even have my $50 for outbound luggage fees charged in advance of cancellation, which I am sure I will never see. I bought the tickets via United codeshare and expect no help getting resolution from either
They are both terrible in my book

Most important feature is not always available.

andrewalba

The app is well designed, but there are two issues that irritate me. One is a security feature that is understandable in that there is a short session time out. The problem is that it is not always easy to complete web forms before it times out. Small price to pay for security I suppose.
What is really disappointing is that electronic boarding passes are not always available after checking in. The main reason for most people using the app is the ability to secure an electronic boarding pass. This may be a limitation based on who is operating the flight and it is irritating.

Information

Seller
Air Canada
Size
153.3 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© 2009-2017 Air Canada
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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