AirChina is China’s only national flag carrier which offers not only commercial flights for the traveling public, but also special flights for Chinese top leaders on their official visit to foreign countries. It is also a Star Alliance member carrier. It boasts 298 routes, serving 154 cities in 31 countries and regions. Let’s take you onto a pleasant journey.
Travel Advisor, Promotion Products, Check-in, Fight Status, PhoenixMiles, Self-Service Rebooking – everything is intended to make things pleasant and easier for you. Chinese and English versions are also available.
Itinerary Management – You are in total control of your travel. Wherever you buy your Air China ticket, you can always view your itinerary. We also provide constant helpful tips on our services.
Ticket Reservation – You have myriad flights to choose from. Every week, we offer 7,000 flights and over 1.3 million seats. Voice recognition is in place to make it easy for you to purchase ticket. The payment process is safe and efficient.
AirChina Apple Watch version. Smart wear,smart travel. You can see the member information and kilometer accrual on apple watch. You can see the mileage and segments which you need to upgrad. You can see your itinerary,flight status,boarding gate and baggage carousel
Members Services –We provide good services for our distinguished PhoenixMiles members. You can view your Mileage account, program activities, add or delete redemption nominees or take photographs for Mileage retro-crediting.
Mileage Redemption –Make the most use of the mileage you have collected. Your bits-and-pieces Mileage can be very useful too – you can use it to request both award ticket and items from our PhoenixMiles e-shop. So your Mileage will never be invalidated.
Check-in – You will be spared the trouble of having to queue for check-in. You can select your preferred seat in advance and are spared the trouble of having to stand in the line for check-in at the airport, because you can check in with the two-dimensional code. A truly unique experience is guaranteed.
Flight Status – You can know where your aircraft is. Keep yourself up to speed on the flight status – you will know the exact flight departure and arrival times. Voice recognition is also available.
Advance Seat Selection – You can select your preferred seat in advance. Select the seat that best suits your needs.
Download now. Experience what we have and offer.
What’s New
Version History
5.15.2
【New Function & Optimization】 - Increased Air China credit payment,booking tickets can be paid through installments. - Added Lifetime Platinum Level split benefits - Added rebooking service for reward ticket - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible.
5.15.1
【New Function & Optimization】 - Increased Air China credit payment,booking tickets can be paid through installments. - Added Lifetime Platinum Level split benefits - Added rebooking service for reward ticket - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.15.0
【New Function & Optimization】 - Increased Air China credit payment,booking tickets can be paid through installments. - Added Lifetime Platinum Level split benefits - Added rebooking service for reward ticket - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.14.0
【New Function & Optimization】 - Added Lifetime Platinum Level split benefits - Added rebooking service for reward ticket - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.13.0
【New Function & Optimization】 - Added Lifetime Platinum Level split benefits - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.12.0
【New Function & Optimization】 - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.11.1
【New Function & Optimization】 - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible.
5.11.0
【New Function & Optimization】 - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible.
5.10.0
【New Function & Optimization】 Sunglasses man, "A350" is coming~ Open Air China APP to find it and fly together - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Perfect match for the iPad - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - Added check-in city with E-boarding pass - Nanning, Sanya, Wuhan, Taiyuan,Chongqing,Baotou,Yinchuan - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.9.0
【New Function & Optimization】 Sunglasses man, "A350" is coming~ Open Air China APP to find it and fly together - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Perfect match for the iPad - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Added check-in city with E-boarding pass - Nanning, Sanya, Wuhan, Taiyuan,Chongqing,Baotou,Yinchuan - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.8.0
【New Function & Optimization】 - Perfect match for the iPad - Added reward tickets for children - Added check-in city with E-boarding pass - Nanning, Sanya, Wuhan, Taiyuan - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.7.2
【New Function & Optimization】 - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.7.1
【New Function & Optimization】 - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.7.0
【New Function & Optimization】 - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.6.1
【New Function & Optimization】 - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.6.0
【New Function & Optimization】 - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible
5.5.1
【New Function & Optimization】 - Optimized personal center operating experience - Adjusted fare family name - Increased OCR card, and automatic identification card - Added aircraft type information in Check-in section - Air-Ground connection added Shanghai Pudong Airport - Added multi-segment rebooking - New revision in check-in process for more efficient and faster experience. - Added round-trip low-prices calendar. - Optimized push arrival rate and improved push speed of trip information. - iPhone X users can now log in with Face ID. - Award tickets booking are now available for multiple passengers. - Add "seckill" area for more special offers. - Optimized trip information acquisition speed - International tickets can support the purchase of large space seats in check-in. - Prepaid Baggage, Upgrade support voucher and mileage pay - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Optimize performance and fix bugs
[Recent updates] - New VIP reissued card - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
【New Function & Optimization】 - Optimized personal center operating experience - Adjusted fare family name - Increased OCR card, and automatic identification card - Added aircraft type information in Check-in section - Air-Ground connection added Shanghai Pudong Airport - Added multi-segment rebooking - New revision in check-in process for more efficient and faster experience. - Added round-trip low-prices calendar. - Optimized push arrival rate and improved push speed of trip information. - iPhone X users can now log in with Face ID.
- Award tickets booking are now available for multiple passengers. - Add "seckill" area for more special offers. - Optimized trip information acquisition speed - International tickets can support the purchase of large space seats in check-in. - Prepaid Baggage, Upgrade support voucher and mileage pay - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Optimize performance and fix bugs
[Recent updates] - New VIP reissued card - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
5.3.0
【New Function & Optimization】 - 2017 year-end summary is coming ~ - Added multi-segment rebooking - New revision in check-in process for more efficient and faster experience. - Added round-trip low-prices calendar. - Optimized push arrival rate and improved push speed of trip information. - iPhone X users can now log in with Face ID.
- Award tickets booking are now available for multiple passengers. - Add "seckill" area for more special offers. - Optimized trip information acquisition speed - International tickets can support the purchase of large space seats in check-in. - Prepaid Baggage, Upgrade support voucher and mileage pay - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Optimize performance and fix bugs
[Recent updates] - New VIP reissued card - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
5.2.0
【New Function & Optimization】 - Award tickets booking are now available for multiple passengers. - Add "seckill" area for more special offers. - Optimized trip information acquisition speed - International tickets can support the purchase of large space seats in check-in. - Prepaid Baggage, Upgrade support voucher and mileage pay - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Optimize performance and fix bugs
[Recent updates] - Perfect fit IPhone X - New VIP reissued card - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
5.1.1
【New Function & Optimization】 - Perfect fit IPhone X - New revision for award ticket, makes exchange ticket more convenient - Prepaid Baggage, Upgrade support voucher and mileage pay - New VIP reissued card - Optimize the flight selection page and round-trip flight fares page - Optimized trip page, for clearer ticket, flight, flying, and travel service - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Added special offers for login passengers - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
5.1.0
【New Function & Optimization】 - Perfect fit IPhone X - New revision for award ticket, makes exchange ticket more convenient - Prepaid Baggage, Upgrade support voucher and mileage pay - New VIP reissued card - Optimize the flight selection page and round-trip flight fares page - Optimized trip page, for clearer ticket, flight, flying, and travel service - Added cash + mileage ticket function, support mileage deducts part of the tickets, cash / mileage at your choice - Added special offers for login passengers - Optimize performance and fix bugs
[Recent updates] - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added "Sign in" activity to get achievements. More mileages and coupons wait for you. - Trip Protected for your personal information security. - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Supported iOS Widget, you can add the existing trip to the Widget with holding the Air China APP icon, and slide the screen to view and manage your trip without open the APP - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Setting -Feedback, we will solve the problem and reply to you as soon as possible
Version 5.15.2
【New Function & Optimization】 - Increased Air China credit payment,booking tickets can be paid through installments. - Added Lifetime Platinum Level split benefits - Added rebooking service for reward ticket - Optimized the followed in flight status - Booking services is now support Air China wallet payment - Air China wallet is coming! Increased balance payment, and mixed payment. At the same time, we support the quick refund of abnormal flights! - Added electronic invoice! Electronic invoices can be issued online for refund fees and additional service products (EMD). - Airport purchase orders can be managed directly in the app now. - "Air China Junior" service product is online! - Forgot password? Dynamic password login is now supported. - Newly opened QR code boarding cities - Wuhan, Chongqing, Yinchuan, Baotou, Lhasa, Dali, Xining, Xilinhot, Hefei, Guilin, Hefei, Wenzhou, Urumqi, Nanchang, Yining, Kelamayi - Add special meals reservation - Reward tickets support online refunds - Optimize the seat map display in the check-in process - Flight status increase the map of boarding gate - New version of "Discovery" , more exciting activities waiting for you - Added multi-person promotion product, travelling with the whole family is more favorable. - Support check-in for Shenzhen Airlines, Shandong Airlines and Tibet Airlines tickets - Added reward tickets for children - Add Unaccompanied Minor Service tickets booking and online application - Add discount tickets for disabled veteran/police - Optimize performance and fix bugs
【Recent updates】 - Perfect match for the iPad - Updated Air China Privacy Protection Policy. - Optimized Flight Status page, increased arrivals, corridors, and shuttles information. Updating flight information in real time. - Added multi-segment rebooking. - New revision in check-in process for more efficient and faster experience. Added aircraft type information in Check-in section. - Optimized the flight status page. You can get the flight information in real time - Added "online service", professional Q&A for passengers online - Added multi-city ticket booking, support open jaw trip with more convenient travel options - Self-service check-in has opened in 40 countries and regions, safe and easy way for check-in in the official channels - We've seen some feedbacks in the comments, but we cannot contact you. We hope you can write your suggestions or inquires in the Me-Feedback, we will solve the problem and reply to you as soon as possible.
Ratings and Reviews
4.7 out of 5
5.1K Ratings
5.1K Ratings
nameformat
,
Name entry format
I tried checking in on both the phone app and the website but it would not work with multiple tries entering my name different ways.
Finally I called the phone number and someone told me I had to enter my name of any specific way. “FAMILY/FIRST MIDDLE”
I recommend that you put on your website the specific format that the name must be entered. It will not only save your customers lots of time it will also keep your customers from having to call your phone number and use your service representatives time.
nameformat
,
Name entry format
I tried checking in on both the phone app and the website but it would not work with multiple tries entering my name different ways.
Finally I called the phone number and someone told me I had to enter my name of any specific way. “FAMILY/FIRST MIDDLE”
I recommend that you put on your website the specific format that the name must be entered. It will not only save your customers lots of time it will also keep your customers from having to call your phone number and use your service representatives time.
Aidehua
,
Not Bad
Haven't had any of the balky log-in issues others have complained about. App has worked fine for me in multiple countries. Mostly just use it for flight status, seat selection and check-in and can't complain. The bargain upgrades available through the app which the Air China folks bragged about are never available though.
Aidehua
,
Not Bad
Haven't had any of the balky log-in issues others have complained about. App has worked fine for me in multiple countries. Mostly just use it for flight status, seat selection and check-in and can't complain. The bargain upgrades available through the app which the Air China folks bragged about are never available though.
喵jer
,
Works for me
Don’t know why there’s a large amount of negative reviews. It’s not the best but still not the worst. It’s the most reliable airline when you travel around China. Some international flights are satisfying as well. The app is easy-to-use and I haven’t encountered any weird error yet.
喵jer
,
Works for me
Don’t know why there’s a large amount of negative reviews. It’s not the best but still not the worst. It’s the most reliable airline when you travel around China. Some international flights are satisfying as well. The app is easy-to-use and I haven’t encountered any weird error yet.