By Airbnb, Inc.
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Unforgettable trips start with Airbnb. Find adventures in faraway places or your hometown, and access unique homes, experiences, and places around the world. Book everything your trip needs, or start earning money as a host.
Choose from over 2.5 million homes in over 191 countries. Search by price, neighborhood, amenities, and more.
Go on experiences led by local experts, whether it’s for multiple days or just an afternoon. Explore Seoul's underground music scene, hunt for truffles in a Tuscan forest, or give back to the community with a social impact experience.
Find the city’s best bars, restaurants, and secret spots. Get the latest recommendations on where to go from notable locals, celebrities, and hosts.
• Book homes and experiences for your next solo journey, family vacation, or business trip
• Search for last-minute accommodations or long-term rentals
• Save your favorite homes, experiences, and places—and invite friends and family to plan the trip with you
• Add experiences and events to your itinerary
• Message your host and get directions to your home
• Share your extra space or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations
What's New in Version 17.16
Further stability tweaks to make managing your listing and your travels as easy as possible.
The App is Pretty Good, Customer Service Not So Much
I think the app is good. They update it often there are some issues every now and then but no big issues. There are often a lot of places to choose from no matter where you want to stay. My issue is with their Customer Service. You have to report everything through the app there is no direct email and there is only one phone number and they will just tell you they'll get back to you and it'll take them a week, even longer sometimes.
I also personally don't think any host should be allowed to set their cancellation policy to strict. Especially since I've run into issues of the places not being as described or the areas are different and you either stay there or lose all you money. Airbnb will do next to nothing to the host and they won't refund you since they're a "third party".
App is getting better!
When we first started using AirBnb we thought the app was cryptic and difficult to use but over time we began to understand the logic. However as primarily as a host, there are necessary functions that we like to have for example, being able to dig deeper into the "stats" which you can only do from the website (and even that's limited). Another thing that would be nice is to not make folks search for a telephone number to speak with someone in case of an emergency, I had to google it! The App works fairly well for getting bookings, reminders and the ability to communicate with your guests. One key piece that would be nice to have, is the ability to attach emojis to messages. Emojis actually help clarify and simplify the meaning of written dialog that can be taken different ways.
Use VRBO, it's much better.
We are Super Hosts, so we are very familiar with Airbnb. We also use it for travel, but after using VRBO for both, VRBO is a much better company and system. Airbnb is a poorly executed system with no recourse for hosts. You have the worst version of Judge Judy at customer service arbitrating. VRBO is better all around and you will make more money!
If you are a host, Airbnb will mess with your money. They fail to collect a deposit and if anything is wrong, they force you to deal with it. They also blame you when guests break the rules, like having a massive party on your property and trashing your home.
If I was only renting a room, I would use Airbnb. For a house, it's not worth the risk.
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- Category: Travel
- Updated: Apr 20, 2017
- Version: 17.16
- Size: 236 MB
- Apple Watch: Yes
- Languages: English, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Seller: Airbnb, Inc.
- ©2015 Airbnb, Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.Apple TV: Yes