Alcatel-Lucent IP Desktop SoftPhone
By Alcatel-Lucent Enterprise
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ALCATEL-LUCENT IP DESKTOP SOFTPHONE
Installed on an iPad or iPhone, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone and Premium Desk Phone 8068.
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone facilities
- 8082 My IC Phone user experience for fast adoption
- Optimization of the employee's productivity
- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode
- Carbon footprint reduction
- Communications, connectivity and hardware costs control
- Available on-site on wired Ethernet connection or WiFi
- Available off-site anywhere the user is able to connect the company IP network via a VPN (works on Ethernet, WiFi, 3G/4G cellular)
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the iPad and iPhone
- Telephony is supported on any CTI environment (ex: Contact Center agent workspace, Desktop Application, TSAPI or specific CTI Toolbar)
- G.711, G.723.1, and G.729 codecs are supported
- Business mode or Contact Center agent mode
- Horizontal/vertical flip and zoom in horizontal mode on the iPhone
- User interface personalization
- Similar layout and keys as the Alcatel-Lucentphon 8082 My IC Phone set
- Call by name using the company directory
- Multi-language (English, French, Spanish, Italian, German and Arabic)
- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.
- Minimum requirement: OS iOS 6.0 or higher, iPad 2 minimum and iPhone 5 minimum
The installation and administration guides are available on the Alcatel-Lucent Technical Knowledge Base:
What's New in Version 11.0.6
Evolution introduced with the Release 11: the IP Desktop Softphone adopts the look and feel of the Alcatel-Lucent OpenTouch Connection (8082 My IC Phone), offering homogeneous skins for all platforms.
An installation and administration guide is available to your Partner on the Alcatel-Lucent Enterprise Business Portal.
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- Category: Business
- Updated: Mar 06, 2014
- Version: 11.0.6
- Size: 29.3 MB
- Languages: English, Arabic, French, German, Italian, Spanish
- Seller: ALCATEL-LUCENT ENTERPRISE SAS
- Coypright © 2012 Alcatel-Lucent. All rights reserved.
Compatibility: Requires iOS 6.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.