Allstate® Mobile is anytime access to one of the nation’s most trusted insurance providers. Pay bills… Report claims… Get roadside assistance, accident support and more.
You’re in Good Hands with these features:
• Drivewise® – Earn rewards for safe driving*
• Insurance ID cards – The glovebox digging ends now
• View auto coverage – Know how you’re protected
• QuickFoto Claim® – File claims in a (camera) flash
• My Agent – Access your agent’s info
• Gas Finder – Locate and compare prices of nearby gas stations
*Using Drivewise® as part of Allstate® Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.
Digital Locker® users can now access their Digital Locker directly within Allstate Mobile!
Ratings and Reviews
WOULD GIVE ALLSTATE ZERO STARS IF I COULD
Let me start by saying I’ve been with Allstate for 47 years....ever since I moved out of my parents house to attend college I had auto coverage through them. I’ve had both auto and home insurance with them since my first home purchase in 1987. So, think about how many thousands of dollars I’ve paid Allstate in that time period. The tile roof on my current home was inspected by Allstate in 2016 before they would insure the home. Per Allstate the roof was replaced 10 years ago and was in excellent shape. Then the AZ monsoon season came in July of 2018 and blew almost every tile out of alignment and broke more than a few. Five roofing contractors looked at the roof and each one said the roof was in need of full replacement due to the damage. Allstate disagreed. They wanted to “repair” the tile roof with “similar” clay tiles that did not match the San Valle clay tile because it hasn’t been made in many years. Allstate’s first estimate to repair the roof was $700 which doesn’t even cover my deductible. After months of wrangling, (8 months) my roofing contractor was able to get the repair amount up to $14,000 which was just over half what the roof actually cost us. Long story short, I’m no longer with Allstate. They have absolutely no clue what customer service or customer loyalty is all about. 47 years of customer loyalty meant nothing to them....I was just a very expensive premium to them.
Pretty good app, but doesn’t take into account that sometimes more aggressive braking may be required to avoid the ignorance of other inconsiderate drivers who jump in front of you and then slam on their brakes due to their excessive speed. Slight penalty for the driver who is using the app. Otherwise, it’s good.
Got a reply to my earlier review. It’s been explained that infrequent hard braking is not a bad thing because it is sometimes a necessary response. But continually implications of hard braking will have a negative impact on the Drivewise app.
I’ve been driving over 50 years and drive hands free. I bought an older vehicle. The first thing I did was to install a Bluetooth system. I don’t text or make phone calls while driving. I answer calls only through my Bluetooth. I just wish other drivers would do the same. I see bad driving and accidents daily do to the IDIOTS who just have to get their phone. I’ll be glad when the POLICE finally enforce the laws and ticket individuals who can’t leave their phone alone.
Developer Response ,
Thanks for your feedback. We know that hard braking may be necessary, so occasional events likely won’t impact your rewards. However, a trend of hard braking can indicate unsafe driving behaviors, which is why it’s a component of our rewards algorithm. Check out the app for tips to help modify behavior to drive safer—and earn more rewards. ^AZ
Drivewise requires an always on location services. Allstate support claims this is to make the experience better for me. How is it better to drain my phones battery by using gps always and to assume anytime I’m moving over 20 mph that I’m driving (I could be a passenger, or on a bus)? Instead a GOOD experience would be to have me enable drivewise tracking when I start a trip, and to allow “only when using” gps tracking instead of collecting unnecessary data on me (maybe Allstate is selling it like Facebook just got caught? Can’t know for sure since they reserve the right to change the TOS at will...)
Also, there’s no way to know if it’s actually working...no immediate feedback that it successfully tracked your trip. Maybe if I was given the option to start and stop my trips manually, it could then do some calculations and give feedback.
Dear developers: how about you try and model your service like the countless fitness trackers out there, such as MapMyRun, strava, etc and track the actual trips when I tell you I’m driving and give IMMEDIATE feedback that the trips been recorded; because I promise you you’re not clever enough to know if it’s actually me behind the wheel...
Developer Response ,
Hi - We appreciate you bringing this matter to our attention. Can you please email us at AllCommunity@allstate.com with your full name, phone#, and policy#? This matter may require some further investigating.
- Allstate Insurance Company
- 177.9 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- ©2014 Allstate Insurance Company
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.