Allworx Classic Reach brings the rich functionality of your Allworx phone to your mobile device, while maintaining legacy support for users running on older Allworx systems or in closed network environments. Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, personal, and contacts shared from other apps) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails.
NOTE: This app REQUIRES access to an Allworx server running software version 7.5 or higher.
* checks for iOS version and, if appropriate, recommends software upgrades for the Reach app or your Allworx server.
Ratings and Reviews
The app rarely rings when a call comes in. If I open the app, it will work for a while after running it, but then it stops ringing calls through. It doesn’t use Apple CallKit so incoming calls are just pop up notifications and you can’t just accept a call from the lock screen. I’m running an iPhone X and they haven’t updated the app to fill the screen. It’s obvious Allworx is just doing this to push their product line and are not serious about this app as a daily option for their customers.
Please accept our apologies for your negative experience. The newest version in the store (4.0.0) should have full iOS 11 support. If you continue to experience problems, Please use the Report Problem button under the Info tab. Thanks for the feedback!
Works as advertised
App works great! I have it run in the background and calls come through. My contact list, extensions, everything is there! If I don’t have good data it will call my cell instead. I highly recommend this for your mobile users who work remotely all or part time.
Not for mobile business
This whole system is not very mobile business friendly. Too many quirks. Thought it was going to be a good fit for many reasons but the bugs are too much for what I try to accomplish. I will be getting out of my contract and selling the equipment to someone that can better utilize it.
With Family Sharing set up, up to six family members can use this app.