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Amtrak

By Amtrak

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Description

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes.
• Purchase one-way, roundtrip, multi-ride and monthly tickets
• Check train status
• Search for station information
• Save trip information to your phone calendar
• Load your eTicket into Apple Wallet
• And so much more

All this, without the hassle of your laptop, making calls or printing your ticket.

For help or feedback on the Amtrak app, go to amtrak.com/contact-us.

What's New in Version 2.2.7

• You can now purchase tickets in the app using the Amtrak National Student discount. It's available on the passenger information screen alongside other Amtrak discounts.
• The app now automatically identifies your credit card type during purchase.

iPhone Screenshot

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Customer Reviews

Useful app that needs some tweaks

Pros: Works great for eticket and changing ticket times. Works for me on Acela via wifi and lte.

Cons: No way to change the station for an existing ticket. That is unacceptable as my schedule does not revolve around waiting on hold to speak to Amtrak on the phone for something simple like that.

Horrible: When cancelling a ticket or making a change that results in a credit, the refunded money goes to an evoucher vs going back to your CC. To me, this is completely useless since my business trips are billed back on the actual. So today, took an earlier Acela that resulted in a $63 credit. What am I going to do with a $63 evoucher?!? Results in more time for my admin to reach out to Amtrak via snail mail to request a real refund. Fix this problem asap! I have no issues connecting my Amex to this app so it can charge and credit as needed, just protect it with TouchID.

Just like their train service: user UNfriendly

The UX people who built this should take a look at apps like JetBlue or even American Airlines. On those apps, it's EASY and obvious to find your itinerary and e-ticket. On the Amtrak app... Well. I am lucky I took a screenshot of my ticket on an impulse because I couldn't quickly find where my ticket was in the app (as the ticket taker-lady was literally yelling at me to hurry up! at the station) and then, when I tried to look up my ticket (for which I needed to first go to my email and find my receipt to find my reservation number) I got an error. The app couldn't display my ticket. "This ticket couldn't be displayed because of how the ticket was purchased or the payment method used." I BOUGHT THE TICKET USING THE APP. Get it together, Amtrak.

Also, the people leaving many-star reviews are totally either Amtrak employees or employees of the vendor who built the app.

App is a success

I used this app on my latest trip to the NC State Fair. It worked great for scheduling and purchase of my ticket. Train coming home was not on time and I was able to see its timeline with this app so I was able to stay at the fair a little longer. Well done Amtrak. I finely done loaded a free app that delivered.

I also like the e-ticket function. Use the app to explore travel options. And you know, when I cannot figure it out there's a phone number to call and they are very helpful!

Amtrak
View In iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 2.2.7
  • Size: 17.6 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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