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Amtrak

By Amtrak

This app is only available on the App Store for iOS devices.

Description

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes.
• Purchase one-way, roundtrip, multi-ride and monthly tickets
• Check train status
• Search for station information
• Send your eTicket to Apple Wallet
• And so much more

All this, without the hassle of your laptop, making calls or printing your ticket.

What's New in Version 3.0.2

Bug fixes

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A completely new design and experience.

We listened to you and redesigned our app to make it easier, faster and smarter to book and manage all your Amtrak travel. You’ll get the same great services, plus some added features like a personalized home screen with convenient reservation cards that give you one-tap access to your eTicket and train status.

This is such a big update we have to make you login again.

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
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iPhone Screenshot 5
iPad Screenshot 1

Customer Reviews

worst “upgrade” ever!!!

I have used the app for some time now mostly because of how easy it WAS to access my account data. I was able to seamlessly pull up my ticket/trip information and easily board a train. With the recent changes, it is so inconvenient to access my information it renders the app completely useless to me. I travel frequently and do not intend to jump through hoops to locate information that should be and previously was readily available. The changes appear to have been decided upon without input from anyone who will actually need to utilize the app. It also appears that testing was not an important part of development for the app or the new website. If the goal if the “upgrade“ was to motivate users to revert back to paper tickets consider it successful.

What improvements?

I'm a frequent Amtrak customer (at least 3-4 long distance trips/year). I know a way that a money-challenged company like Amtrak can make significant savings: FIRE WHOEVER CAME UP WITH THIS INCREDIBLY AWKWARD APP.

1-it is hard to get train status because the thing stop swiping between the train and station functions...especially when you can't be sure perfectly still, like say when RIDING A TRAIN!!!

2-WHY NO SCHEDULES? Very hard to plan a trip. Yes, you can get the info...eventually, but very awkward. Only by "pretending" to book a trip. This is especially annoying in light of the rumor that AMTRAK is doing away with print schedules (SHAME ON THEM FOR DOING AWAY WITH THE SYSTEM TIMETABLE).

3-Why does the home page go right to my tickets????? I already have those; I want to know about things like schedules (you know, like making connections).

Is this a result of a former airline executive or just poor marketing? Regardless, the previous iteration was fine; the new app is virtually useless, and a waste of money. I'd give it negative stars if it was possible.

Better but still could use some minor tweaks

The new UI is very attractive and it definitely seems more inviting and functional but it seems a lot more touch-sensitive than before, e.g. when scrolling through the departures list while booking a ticket, the app will often confuse a scrolling motion with a tap and open up a new page, which can become mildly irritating at times. Otherwise the app is in good standing in my book!

Amtrak
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Travel
  • Updated:
  • Version: 3.0.2
  • Size: 80.5 MB
  • Languages: English, Dutch, French, German, Italian
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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