Animal Planet GO 12+

I couldn't be happier!!

I grew up with Animal Planet, and now I can watch the shows I loved the most whenever I want. Dogs101 is my favorite show of all-time!! The show introduced me to my biggest passion at a very young age, and I hope to own a dog ranch for disabled and senior dogs after college. I'm currently a junior in high school and my passion has grown to the point where I know so so much about my four-legged friends!! Thank you for bringing the show to mobile devices!! My senior puggle just turned 11 today. Prilli has a long road ahead of her, and I plan on giving her the best life she can have!! I'm so glad I get to re-watch Dogs101 whenever I like. It brings so much nostalgia and it's great. And I'm so so happy that Monsters Inside Me has returned!!! I missed it so much!!

Loud Commercials

I enjoy many Animal Planet programs, am willing to put up with what seems like more commercials than normal, and would have given this app 5 stars except for one hugely annoying "feature": when some of the commercials come on they become extremely loud. I mean seriously loud enough to become a nuisance to others. I note the commercials because I will make certain that I never buy their product or service. Can't something be done? I don't have this problem with other apps - just Animal Planet GO so I know it's something specific to Animal Planet.

Respuesta del desarrollador ,

Hi Donna, thanks for reporting this. We know it’s been a while since you left this review, but we wanted to check-in and see if you’re still noticing loud commercials or any other issues. If there's anything we can assist you with, please don't hesitate to reach out to us at the link below.

https://animalplanet.custhelp.com/app/ask

Wth!?!?

So I originally had a issue where animal planet app told me I never had a account when I did. I made a post and the support told me to delete and redownload. Well now every single day when I try to use the app it gives me a red key even though I’m logged into my tv provider and it tells me I don’t have any authorization to use this app and then I have to delete it and redownload it to work. Its freaking annoying to do every single day when I just want to relax and watch the shows. They need to fix this issue and quick. I have looked up fixes for my end and everything I see is that it’s on their end. I enjoy the app when it does decide to work that once a week and it has all my shows I like but I’m about to tell everyone to avoid using it at this point

Respuesta del desarrollador ,

Hi there, we'd love to learn more about your experience with the Animal Planet GO app. Would you mind contacting us at https://gohelp.discovery.com/hc/en-us so we can gather more information? We look forward to hearing from you!