With the Answer Mobile™ app, you can view policy ID cards, and access and manage your policies anywhere and anytime, from the convenience of your smartphone.
MANAGE YOUR POLICY
• View your ID cards online and offline (auto, motorcycle, RV and travel trailer)
• Print your ID cards
• View your policy information
• Receive updates and notifications
HELP WHEN YOU NEED IT
• Report a claim with your insurance company within minutes
• Roadside assistance at your fingertips
• Tips on what to do in the event of an accident
Bug fixes and minor updates
Ratings and Reviews
This app is deficient because I cannot see my coverages. All it shows is my insurance card. I would think that I would have full access to my insurance documents.
Also, the warning banner when I first tapped on roadside service is very confusing. It states something to the effect that using this service may cost me fees. What? I have roadside service as part of my coverage. I have coverage with my policy but does this mean that this is a separate service and I will be charged? If so, then why have this on the app? Why can I not have a means to request roadside service through my policy?
You can't make changes to your policy, you can't make payments, you can't make a claim. (Tapping on "Claims" just gives you the regular advice to stay calm, be safe, call 911, and a phone number to call. Lame.
This is really a very basic app, hardly worth having. I have used much, much better.
The app is primarily built today to only access your ID cards, minor detail about your policy, claims help, and roadside assistance. In the future we will be adding payment capabilities and more detailed policy information.
In regards to the roadside service, we offer our own pay-per-use roadside assistance if you did not add roadside coverage with your carrier. The roadside service on the app has nothing to do with your actual coverage if covered. Sorry for the confusion.
We are working on adding more features in the coming year.
Answer Mobile Support
Easy for all ages
This app is fairly easy to navigate through the options and it explains everything you need to know every time you get on so there’s no need to remember anything except your payment date!
I’m only writing this because the app asks you if you are enjoying this app and to rate it after everything you do in app. So hopefully writing this review will stop the app from asking me over and over again.
With Family Sharing set up, up to six family members can use this app.