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To download Apple Remote Desktop from the Mac App Store, you need a Mac with OS X 10.6.6 or later. Learn More.

Apple Remote Desktop

By Apple

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Description

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

Automation
-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

What's New in Version 3.9

The Apple Remote Desktop 3.9 update improves usability, compatibility, and reliability and is recommended for all users. 

This update:

• Allows users to export and restore an encrypted list of computers and user credentials
• Allows administrators to call attention to items on a remote screen using an assistant cursor
• Adds Touch Bar support for MacBook Pro (2016) computers
• Improves security when communicating with clients running OS X Yosemite 10.10.5 or later
• Adds an optional compatibility mode for communicating with clients running any version of OS X Mountain Lion 10.8, OS X Mavericks 10.9 or OS X Yosemite 10.10.4 and earlier

Screenshots

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Customer Reviews

Hidden settings with Upgrade issue

I’ve been using Remote desktop for years (maybe over 10) It has had some isssues over the years. Currently people seem to have the same issue as me, the app forced an update on my computer but older comptuers can’t update. You can go to prefrences and click on ‘Allow Communication with older clients (less Secure)’ THis will fix the issue. Then you can update the clients remotely if needed.
Forcing secure connections is what Apple and other companies need to do today. I am able to manage 60 computers remotley from diffrent locations, even thousands of miles away. Install, update, reboot and change configurations.
I think it’s great, however, clients do disapper at times and need to be put back in. Reports hang at times but after a reboot work again. There are some bugs with the software. Over the years it seems that it has gotten more buggy. In all I use it everyday and when I do have a probelm I am able to fix it rather quickly by googling the issue.

Not recommended for existing ARD users.

After upgrading to 3.9, every one of hundreds of client machines fails to authenticate and shows the status “Needs Upgrade”. Of course, now that I have updated ARD the only way to upgrade clients is to open a terminal and SSH into each of them and run “sudo softwareUpdate -i RemoteDesktopClient-3.9.0” on them one-by-one. Exactly the sort of thing we buy ARD to help us avoid. I’ve been using it since v1.0 and this is the first time ARD has been unable to push out client updates.

It also seems that Apple has broken all ARD supports for any OS prior to 10.8. Whereas before it would gladly connect to clients as early as v3.4 (yep, we have servers running software which requires Leopard). Whatever the goal of this new version is, it is not appropriate to deploy in a professional environment.

C’mon Apple!

Apple created a Catch-22 by removing the ability to “Upgrade Client” in the Manage menu. In the past, when you upgraded to a new ARD, you could push the new client out to all your managed machines. Inexplicably, that is gone in this version. Apple gaslighted me, I looked for an hour, questioned whether it had ever existed, thought maybe they moved it. Nope, just gone (I did see it in an old version on a legacy server). So now I have to ask my users to install the client update on their own machines, and I can’t access those machines from a 3.9.0 console until they do. This is not “just works” and there is a “step three”. Disappointed...

Apple Remote Desktop
View in Mac App Store
  • $79.99
  • Category: Utilities
  • Updated:
  • Version: 3.9
  • Size: 13.4 MB
  • Languages: English, Dutch, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
  • Seller:

Compatibility: OS X 10.10.5 or later

Customer Ratings

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