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To download Apple Remote Desktop from the Mac App Store, you need a Mac with OS X 10.6.6 or later. Learn More.

Apple Remote Desktop

By Apple

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Description

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

Automation
-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

What's New in Version 3.9

The Apple Remote Desktop 3.9 update improves usability, compatibility, and reliability and is recommended for all users. 

This update:

• Allows users to export and restore an encrypted list of computers and user credentials
• Allows administrators to call attention to items on a remote screen using an assistant cursor
• Adds Touch Bar support for MacBook Pro (2016) computers
• Improves security when communicating with clients running OS X Yosemite 10.10.5 or later
• Adds an optional compatibility mode for communicating with clients running any version of OS X Mountain Lion 10.8, OS X Mavericks 10.9 or OS X Yosemite 10.10.4 and earlier

Screenshots

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Customer Reviews

Hidden settings with Upgrade issue

I’ve been using Remote desktop for years (maybe over 10) It has had some isssues over the years. Currently people seem to have the same issue as me, the app forced an update on my computer but older comptuers can’t update. You can go to prefrences and click on ‘Allow Communication with older clients (less Secure)’ THis will fix the issue. Then you can update the clients remotely if needed.
Forcing secure connections is what Apple and other companies need to do today. I am able to manage 60 computers remotley from diffrent locations, even thousands of miles away. Install, update, reboot and change configurations.
I think it’s great, however, clients do disapper at times and need to be put back in. Reports hang at times but after a reboot work again. There are some bugs with the software. Over the years it seems that it has gotten more buggy. In all I use it everyday and when I do have a probelm I am able to fix it rather quickly by googling the issue.

Gone critical

I’m a professor. I’ve got a couple dozen iMacs to manage, with attendant students. ARD was critical in deploying software, shutting down, locking screens for lectures and tests, distributing files, on-screen help and discreet messagesfor individual students, student presentations and demo’s. I’ve used it for years, forgiving it’s little erratic stumbles and false problems, but the last upgrade (admin app) and update (client side) have ended all that. The dread “Failed to Authenticate” issue is sometimes a false problem you can ignore, but now almost always a critical fail. After getting blown around in the storm of on-line questions and solutions from all the other disappointed users, I’ve given up. I have cobbled together AirDrop, Bluetooth, thumb drive, and cloud work-arounds for some functionalities, but basically ARD has seriously degraded my ability to teach and manage the college studio courses. I depended on it all day every day, so I’m very sorry Apple hasn’t come up with a solution. Such a pity for a company which successfully made education its core market.

Was best the thing ever, now just a total frustration

I support over 1500 macs and have survived thanks to ARD, until now. With the upgrade to 3.9 I have managed to survive the simple issue of allowing older clients and the oddball “holding old IP’s” so that you think you are connecting to one computer but really getting a different computer that now has that IP. Now I am finding that I spend half my time doing a Get Info and pretending to make a change to get the computer to become Available because they just don’t seem to be noticed by ARD Admin. I have to constantly manually override the IP’s that even when ARD says the computer is available isn’t really because it is an old IP. Now every one of my computers that the users have ran software updates and their client is now 3.9.3 will not let me observe or control. I can do everything else but it just says nothing or finally gives an error.

Apple Remote Desktop
View in Mac App Store
  • $79.99
  • Category: Utilities
  • Updated:
  • Version: 3.9
  • Size: 13.4 MB
  • Languages: English, Dutch, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
  • Seller:

Compatibility: OS X 10.10.5 or later

Customer Ratings

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