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To download Apple Remote Desktop from the Mac App Store, you need a Mac with OS X 10.6.6 or later. Learn More.

Apple Remote Desktop

By Apple

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Description

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

Automation
-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

What's New in Version 3.7.2

This update is recommended for Apple Remote Desktop users and addresses several issues related to overall reliability, usability and compatibility. This update also provides:

- Fixed scanner issue causing wrong IP addresses to be displayed
- Changes to view order of screens in multi-observe mode
- Support for OS X Mavericks
- Automatic copy and paste between local and remote computers
- Improved support for Mac systems with multiple displays and multiple IP addresses
- Enhanced multi-observe with gesture support for swiping between screens
- Improves overall reliability of the Remote Desktop application and screen sharing sessions

Screenshots

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Customer Reviews

Never really worked well for me in any version

I bought this about 3 years ago, and it’s been so-so at best over the years. There’s nearly always that last little problem that prevents controlling the screen of another Mac. On the other hand, regular screen sharing from the finder using Back to My Mac is rock solid in comparison. What also doesn’t help are the non-specific error messages that are phrased like “an error has occurred”. That would be okay in a 1.0 version, but not in 3.7.2.

Two not-so-great “goodies” of this version: On one machine running OS X 10.9.2, I can’t make a custom installer because “an unknown error has occurred”. Gee, thanks! On another, it worked, but when I install it and then connect to it from my 3.7.2 app, it says that the other machine is running ARD version 3.7.1.

I’m not getting the feeling that this software is seriously supported and tested. It’s extremely fragile. Overall, after many years of very mixed experiences with it, I wouldn’t consider this viable in a professional environment.

Apple is capable of making great hardware and software. This needs to be made way more robust, like Back to My Mac.

No huge issues noticeable in version change but...

When viewing X amount of computers >6 it doesn’t let you actually view more than 6 at once even though you change the computers per page to higher. Also, occassionally if you are viewing a total of 5 computers and have it set to viewing 6, it only shows you 4 at a time and you can’t fully scroll to the next page. Whoops! Otherwise pretty good.

Apple Remote Desktop

We have been using Apple Remote Desktop for Years to Monitor, and Administer over 50 Apple Computers. It is the only program available that does the Job. J JAK, CTO

Apple Remote Desktop
View in Mac App Store
  • $79.99
  • Category: Utilities
  • Updated: Mar 17, 2014
  • Version: 3.7.2
  • Size: 12.9 MB
  • Languages: English, Chinese, Dutch, French, German, Italian, Japanese, Korean, Spanish
  • Seller: Apple Inc.

Compatibility: OS X 10.7 or later

Customer Ratings

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