L.L.Bean’s easiest shopping experience yet. Hundreds of products. Thousands of customer reviews. One tap away. Scan barcodes for instant access to product details. Compare our vast selection of outdoor gear and clothing. Access your Purchase History, track orders and look up Bean Bucks Balance. See what’s happening at our retail stores.
Download the L.L.Bean app now. All that’s left to do is tap, shop and discover.
– Quick shopping with access to every product on our website, from boots and backpacks to outerwear, camping gear and hunting essentials
– Access to all product ratings and customer reviews
– Scan barcodes for instant access to product details
– See your purchase history
– Track orders
– Info on all our retail stores, including schedules of events
– Learn all about L.L.Bean Outdoor Discovery Schools and purchase lessons (including kayaking, snowshoeing and fly fishing)
Since 1912, L.L.Bean has provided the kind of clothing and gear that enhance life outdoors for the whole family, with customer satisfaction as our guiding principle.
And the L.L.Bean App is only one way to get your hands on the most dependable outdoor gear and apparel. Visit our website, llbean.com, or an L.L.Bean retail store near you, and experience the same impeccable level of customer service, fueled by our shared passion for the outdoors.
Ratings and Reviews
No problems here
I love the account history and the way I can see what I've bought and when and track my purchases. Most arrive sooner than expected except the holidays but I can be assured they'll come even if it is 7pm! Just called today about a return I didn't feel like typing out. Customer support is great and I can now make a decision on whether to return or not. Thankyou so much for still being llBean! The other companies have gone down hill. But I still trust you with a guarantee that I will be satisfied.
Wish list fails
It is beyond inconvenient when I use the app to view my wish list and plan purchases only to find that my wish list is empty!
Items that I have placed on wish list from my phone are not present, items placed on wish list from other devices are not present. However, if I use my phone to place an item on wish list more than one time in response to the empty list as seen on my phone, it will appear as multiple items when viewed on other devices. Evidently, items ARE placed on wish list, but do not appear on my phone’s mobile app. That renders the mobile app largely useless. Unfortunate that it must be awarded a star.
Use more often than website now
I am a frequent and long time customer. There are some glitches, like problems going back and forth between pages, and lack of ability to write product reviews. If it’s there I can’t find it. But the app is working quite well these days and is my preferred way to make purchases. As fixes continue I will update my review but am very happy using the app on my iPhone 7.
With Family Sharing set up, up to six family members can use this app.