The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.
Note that the Apple Store app and certain features are available only in select countries.
How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.
- Various improvements and performance enhancements.
Ratings and Reviews
Apple store: I’m in love with my EX.......
I didn’t have that great of an experience I ordered some stuff on the Apple Store and it was supposed to be delivered in three days. Of course after three days nothing showed up and I used Apple gift certificate to pay for it and had to call customer service and I don’t know I think I called T Mobile by accident so I called them back and they said they were Apple but the prompt came up walking to T Mobile can I help you. It’s kind of ridiculous that T Mobile and Apple work together. They just don’t work together productively counterproductively I should say this despicable they ended up helping my whole entire account and I couldn’t find my guess certificate and on top of all that I don’t know where Apple went used to be my fruit bowl..
What happened to customer service?
This used to be a great app. You used to be able to make Genius Bar appointments right in the app and walk into the store and get help. You can’t do that anymore and you can’t get in touch with the store unless you go there. Now calls to the store go to Apple Care which puts you on hold for a long time and then of course can’t tell you if the store can help. This is LOUSY customer service- and the old version of the app was obviously designed to make things easier for Apple as well as customers. When you’re charging a thousand bucks for a phone and 2k or more for a laptop, maybe don’t make your customer service crappy and treat customers like it’s 1970 (or 1870) and everyone knows you have to go to the store to deal with a merchant. Bring back the old app!
Good Service, Useful App
I felt compelled to review the Apple Store app after seeing that the first review was completely off topic and provided no useful information relevant to the Apple Store app.
I’ll say that I’ve found the Apple Store app to be very useful. It allows you to quickly contact support or make an appointment at the nearest Apple Store. My favorite feature is self-checkout, which allows you to walk into any Apple Store, pick out whatever product you want, scan the barcode with your phone, select a payment method, and walk out of the store, without ever talking to anyone. That rules!
- Apple Inc.
- 74.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- © 2019 Apple Inc.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.