Aetna International 17+

Name: Aetna International
Author: Aetna Life Insurance Company

Aetna Life Insurance Company

Designed for iPad

- Free

Description

The Aetna International Mobile app helps you stay on top of your health care whenever and wherever it works for you. With just a few taps, you'll have secure access to your benefits information and be able to:
• Submit claims without needing to download or print forms
• Update and track your existing claims
• Search for in-network care providers and facilities by city and country
• View your policy details and plan information
Manage your health care in one easy place with the Aetna International Mobile app. You can log in using the same username and password that you use to access your secure member website.

May 7, 2024

Version 6.0.0

The latest version of the Aetna International Mobile app includes enhanced user experience as well as updates to the Find health care section and ID card. Additionally providers will now be able to access Direct pay in the mobile app. These updates continue our goal of making it easier and more intuitive for our members to find and manage their care.

Features don’t work

Cannot submit claim using app as a feature doesn’t work. Submitted case to look into and response from IT team was to use online website instead. Obviously, I am doing that but the reason for using apps is ease of of use so am not impressed that the solution is not to use the app instead of fixing the app.

Been using it for several years and it’s full of glitches

I’ve had Aetna International for about 5 years and the app is full of glitches: 1) when you go to send your ID in pdf format the app closes down; 2) now I can’t submit claims as it always has an error message. It’s 2022 time for Aetna International to update the app to work better and have Face Id!

Lacking a MAJOR function

This app has some good features in that it will allow you to submit a claim from your iPhone. But it is missing one major feature!!!

You cannot check the status of your claim from this app. You either have to download another app or go to the main website. Doesn't make sense.

If you added this one feature it would be a GREAT app.

The developer, Aetna Life Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.