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iTunes is the world's easiest way to organize and add to your digital media collection.

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Apple Support

By Apple

This app is only available on the App Store for iOS devices.


Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.

Note that certain features are available only in select countries.

What's New in Version 2.0.1

Performance improvements and bug fixes


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Customer Reviews


I had a problem with my iPod touch 5 gen where it locked me out and asked me a password for the apple account which i couldnt get. Esteban was able to schedule someone to call me at a certain time with someone who could help me with my certain situation. I was desperate and said i was willing to give my ipod serial number or whatever just to be able to use my ipod at the cost of lossing all my stuff, like apps pictures and everything. But the guy on the other end of the phone said it was a last resort. Pretty cool that he couldve gone the easy route and just unlock my ipod, but instead helped me recover everything. Also i sent pictures of the problem to Esteban and he transferred them to the guy that would later help me making the process faster and easier. I was ready to abandon my third ipod (lost my first one and second stopped working cuz of recharge not working) but i got help. Very very very happy. 😄 Thanks guys

Crazy happening with last few iPhone updates

Not sure how to complain about the latest iPhone updates- so doing it here.
1. Regarding text messages when I go to send a text to 1person that option only comes with the all previous texts that person was included with other persons. Only “quick” way to send to 1person in to go through contacts. Very laborious and extremely frustrating and SLOW. Please fix

2. The “Calendar” app- would previously always have a “dot” showing on the calandar date that I had recorded an upcoming appointment or happening. Now I have to open every day to see what’s coming up. Seems to defeat the purpose of even recording anything in the iPhone. Have to go back to paper calendar. Please fix

Errors with IPhone 7+

Can’t text without issues closing app or photos to send the app closes out or freezes can’t work fee apps always glitches text message don’t fall in the threads correctly gmail app closes out safari also glitches phone itself is great but inside computer functions have glitches

Apple Support
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 2.0.1
  • Size: 43.9 MB
  • Languages: English, Chinese, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
  • Seller:

Compatibility: Requires iOS 11.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, and iPod touch.

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