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Apple Support

By Apple

This app is only available on the App Store for iOS devices.

Description

Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.

Note that certain features are available only in select countries.

What's New in Version 1.2

Performance improvements and bug fixes.

Screenshots

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Customer Reviews

Extremely helpful

I used the chat feature to get a refund on an erroneous charge. I only had to wait about 3 minutes to get a person. Claire was very polite and helpful. What would have taken days of searching online and back and forth emails took about 5 minutes total. Great job, Apple Team. And tell Claire that she's great at her job. Two thumbs up!

GENUINELY HELPFUL

Details for all your Apple gear in one handy location! I'm a life-long Apple fan, with a multitude of devices, and learned a couple of tips and tricks within 3 mins of downloading this gem.

Awful!

It seems like your goal is to make it difficult to get help. Making an appt at Genius Bar should not be this difficult. What a difference 5 years make. Go out of your way to avoid assisting customers. I recall when Apple went out of its way to help and made it easy to seek help.

Apple Support
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 1.2
  • Size: 110 MB
  • Languages: English, Chinese, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: