Screenshots

Description

Want to remain vigilant of your funeral home’s communications without sacrificing your freedom? Not a problem! With ASD Mobile, you can join into calls real-time to help families in need of instant help. Every call answered by ASD is categorized on the app. Clients have instant access to their messages with just a quick tap. Listen, read, redispatch and respond to messages, control your outgoing Caller ID, change your on-call preferences, update service information, handle online chats from your website and more, all from the palm of your hand! Join over 10,000 funeral professionals who use the ASD Mobile app every day.

Please note that this app will only work if you are a current ASD client. During login, you must enter your cell phone number that is uniquely associated with contact on your ASD account.

In 2012, ASD Mobile was recognized as the winner of the NFDA Innovation Award. ASD received the NFDA Innovation Award again in 2015 for developing our patented MobileFH™ app feature. While no other company has received the NFDA Innovation award more than once, ASD has now won this prestigious award three times.

Over the past six years, the ASD Mobile app has been updated numerous times to provide more tools to help improve the lives of funeral professionals. Check out our latest enhancements:

Deep Archive and Search Tool: Searching through your ASD call history and message is a snap with this popular new feature. Find old messages, call recordings and dispatch logs more than 4 years old.
MobileFH™: Call any number from your cell phone and display the funeral home’s phone number as your outgoing Caller ID with this patented app feature.
Patched Call Recordings: Review recordings of calls that are directly patched to your staff. The call will continue to record after ASD disconnects, allowing you to hear how your staff handles challenging cases.

The ASD Mobile app was created to complement our company’s empathetic answering service. Family Owned and Operated by the Czachor family, ASD is the only answering service in operation exclusively serving the funeral profession, working with more than 7,000 firms. ASD is dedicated to creating communication solutions for funeral directors with an entirely new class of answering service.

What’s New

Version 3.5.1

Fixed some issues with push notifications and a few minor improvements.

Ratings and Reviews

4.8 out of 5
18 Ratings

18 Ratings

FrVanilla ,

Strange Feedback

Am I the only iOS iPhone user that gets strange feedback when trying to listen to a message? It happens once in a while. My co workers have Androids and don’t seem to have this issue.

Pragobunga ,

Printing is fixed!

Thanks for fixing the printing issue!

Scott Macy ,

Love it.

Life before the ASD Mobile app looks very different from life with the app. For one thing, reaching our staff with messages can be pin-pointed to a single on-call staff member, with messages going straight to a phone. Or, calls can be sent to multiple users so that the weight of being on call can be shared. If a call comes in that needs to reach another staff member, I can forward it to them within the app, or use the app to ask ASD to keep trying to reach the other staff member with the message. If I am not on call I can inform ASD of that from within the app and I can even turn off notifications if I don't want to be bothered.

One of the greatest features, is that I can receive information from ASD within the app and I never need to take a call. This is great for settings where it’s inappropriate for me to talk on the phone.

One of the best and newest innovations is the ability to “patch” an outgoing call using the number for the funeral home as my caller ID. Before this capability, I always knew that returning calls to customers with my cell meant I increased the likelihood of receiving business calls on my cell phone when I was off-duty or on vacation or in church. Patching the funeral home’s main line into my return Caller ID means the family will continue to deal with the funeral home contact information rather than my personal contact information.

The ASD Mobile app is tailor made for funeral directors. A perfect solution for our career and lifestyle.

Information

Seller
Answering Service Dispatch, Inc.
Size
56.1 MB
Category
Business
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2014-2018 Answering Service for Directors
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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