Ask-WA is a live, interactive chat service that connects you to a librarian. Our librarians are available 24 hours-a-day, 7 days-a-week, to help you find the most credible information available on the Web. Ask-WA is staffed by professional librarians from participating libraries throughout Washington State. More than 60 public and academic libraries in Washington cooperate in to bring you this service, and more than 100 Washington librarians are available to help you find accurate, unbiased information. Add in the back-up of an international network of participating libraries, and you have 24/7 access to an information professional, whenever you need one.

What's New

Version 2

Updated UI to include newer chat tool. Updated participating library list.

Ratings and Reviews

2.5 out of 5

6 Ratings

6 Ratings

Librarians available around the clock!


This app is a must-have for getting credible answers on the go. It's better than Cha Cha or KGB because you can actually have a conversation (via text chat) with a librarian. What's amazing is that the librarians are there all the time, even at 3am! I don't know how they do that, but it's pretty great.

The app itself is straight-forward. You don't need a library card, but you do need to know the name of your local library system (hopefully you do, since libraries are rad).

It has separate sections for public library users and college students (as pictured), so if you have heavier research questions you could go the academic route.

The only downside is that it appears to be for Washington residents only. Oh well, lucky I'm one of them. :)

v1.1 update - Works even better now. I see they fixed a typo, and links work better in chat session with the librarian. Good job!

Get in touch with your library!


Quick and easy way to contact your local library via chat on your phone! Nice work!!!

What an app!

Scot H

A librarian to chat with whenever I have a question.


Washington Secretary of State
4.5 MB
Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, German
Age Rating
Rated 4+
© Washington Secretary of State


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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