AT&T Digital Life
By AT&T Services, Inc.
This app is only available on the App Store for iOS devices.
AT&T Digital Life works with Apple Watch!
Stay connected and in control. This app lets AT&T Digital Life customers view and control their Digital Life system while on the go. An active Digital Life account is required.
What's New in Version 3.1701.1
General bug fixes.
App stopped allowing me in after you did an update 10 minutes ago
Not that anyone ever reads this but you should. On November 12, 2017 you tech guys decided to upgrade your app and now it’s useless. You can’t log in. It says a new version of the app is available please go to the App Store to download the new version. Well there is nothing in the App Store except the old version that locks me out. This happens way to often. I’m on hold now for 28 minutes to your ridiculous customer service. 32 minutes later a person answered and said Att is updating the app and it may or may not wort by tomorrow morning or in several hours later. Poor poor poor technology. You leave your customers without service.
I love the hardware. I love the install. I love the entire concept I hate the app. I've had the system for 5 days and the app has been down or glitchy everyday. You can not rely on the app at all. Yesterday I got in my car in the rain then attempted to arm the system and lock the door via the app no way. I had to get back out in the rain and manually arm and key pad the door lock. The app is out again this morning. The customer service personel on the phone are very nice and sympathetic but offer only empty promises and excuses. At&t this is a joke. Fix the app permanently
Worst App Ever!
I’m only giving the app 1 Star b/c zero was not an option! This app is horrible! Considering all the money that AT&T makes off its customers one would think they would be able to hire someone who could develop a reliable app! The app rarely works when you need it! The doorbell rings and I cannot ever check the camera to see who is at the door. The app normally times out before displaying anything on the camera.
I’m pretty sure I’m going back to ADT! The straw that broke the camel’s back was when I called AT&T last night for assistance and was told I would have to pay $99 for the tech to come out and check my system! REALLY!!! Why do I have to pay a service fee when I pay a monthly fee for a system that is not functioning properly?!?!?! Finally, the customer service person explained the fee is up to the technician.. I’m anxious to hear what he/she has to say.
At this point I’m most certainly switching back to ADT! I have too many frustrations to note.. I have read several other reviews and I’m experiencing similar problems as everyone else. Bottom line, this app is crap!
Can't wait for my contract to be up!
More issues! I called customer support and found out that AT&T pushed out a critical update and, as usual it has screwed up everything! The app isn't working at all (this is nothing new). I tried to turn on my lights and the app just kept timing out and my ligts didn't go on. Then, about 5 min later without me doing anything they all came on. Really! I had better luck with timers on my lights and they're a fraction of the cost of your smart switches. Further, my key pad has been flashing ERR: Alarm not sent to AT&T, all day. My cameras still aren't streaming right (about 50/50). This has been going on for over a month! I'm an engineer with an extensive background in IT and this should not be brain surgery if you know what you're doing! I can't wait until my contract is up so I can go with another security company! I'd do it now but AT&T wants a small fortune for early termination. Apparently they'd rather take advantage of their customers then do the right thing and allow unhappy customers to get rid of their service without a fee.
- Category: Lifestyle
- Updated: Feb 07, 2017
- Version: 3.1701.1
- Size: 85.8 MB
- Apple Watch: Yes
- Language: English
- Seller: AT&T Services, Inc.
- © 2017 AT&T Intellectual Property Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.