AT&T Digital Life
By AT&T Services, Inc.
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AT&T Digital Life works with Apple Watch!
Stay connected and in control. This app lets AT&T Digital Life customers view and control their Digital Life system while on the go. An active Digital Life account is required.
What's New in Version 3.1701.1
General bug fixes.
Can't wait for my contract to be up!
More issues! I called customer support and found out that AT&T pushed out a critical update and, as usual it has screwed up everything! The app isn't working at all (this is nothing new). I tried to turn on my lights and the app just kept timing out and my ligts didn't go on. Then, about 5 min later without me doing anything they all came on. Really! I had better luck with timers on my lights and they're a fraction of the cost of your smart switches. Further, my key pad has been flashing ERR: Alarm not sent to AT&T, all day. My cameras still aren't streaming right (about 50/50). This has been going on for over a month! I'm an engineer with an extensive background in IT and this should not be brain surgery if you know what you're doing! I can't wait until my contract is up so I can go with another security company! I'd do it now but AT&T wants a small fortune for early termination. Apparently they'd rather take advantage of their customers then do the right thing and allow unhappy customers to get rid of their service without a fee.
I have had the app for some time. But often it mis functions. If I use the controller to set the alarm it works. But if I try to disarm through the app it won't work. Sometimes when you go to Device Log and try to delete the previous nights recording, it will not delete. You would think a company like AT&T would be more in tune with making the technology work on this app. Unfortunately, that's not the case. Better get it together AT&t. There are other alarm companies whose apps work consistently. I would suggest getting the proper resources together and fix it or loose market share.
The worst app for something as critical as an alarm system.
If I could give no stars I would. This app is horrendous. Nothing on it seems to function well or smoothly. The various functions always take long to load, and most of the time they simply don't function. I've tried paying my bill for the last 2 weeks and every time I attempt to add a credit card I get an error stating that the payment date is too far in advanced...hu?!!! AT&T touts the ease of access as the differentiator between itself and other alarm systems but the main component (the app) of said ease of access never functions correctly. The fact that this app has been so bad for so long without any repairs of the obvious malfunctions indicates that AT&T simply doesn't care enough about its customers.
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- Category: Lifestyle
- Updated: Feb 07, 2017
- Version: 3.1701.1
- Size: 85.8 MB
- Apple Watch: Yes
- Language: English
- Seller: AT&T Services, Inc.
- © 2017 AT&T Intellectual Property Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.