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AT&T Mark the Spot

By AT&T Services, Inc.

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AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions


- Simplicity of operation
- Submit a report of call, data, or SMS problems
- Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available)
- Submit a real time report capturing local GPS coordinates at time and place of event, or
- Submit a report after the fact when a customer is not at the place where the event occurred
- Submit optional additional comments about an event
- View nearby and user searchable AT&T Wi-Fi locations, including driving directions
- Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available)

AT&T is committed to providing its customers with the best network experience possible.

To view the End User License Agreement for AT&T Mark the Spot click here:

What's New in Version 6.0.5

The latest iOS version of Mark the Spot has integrated a way to collect mobile calls! When you get a mobile robocall or unwanted spam call, simply select that option from the front page, copy the number from your recent calls, and paste the number into the comments field.


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Customer Reviews

This is a joke.

Was told from an AT&T service rep to download this to "help report issues" three different times from three different reps. I have been using this app for 1.5 years regularly in the same area (inside my home up to a mile away) and nothing has changed. Everything from dropped calls to REALLY slow data. I can not use my phone within a 300 yard radius of my house even though I have full "bars" I have to switch over to wifi to be able to make phone calls. There is no confirmation of problems reported nor a resolution. This app is a way to try and make customers who are paying a lot of money feel like they are making a difference and trying to help when in all reality it is just a soap box to attempt to lower call volume and customer complaints.

False hope

I've been reporting the same dead zone for over FIVE YEARS and when I call to get it looked at I'm always told the same thing... zero reports for the area! I have four devices and an iPad that I've been placing request over and over with no results. Sad thing is... it's within the city and a very high traffic area! I would understand if the area was out in the woods! Traveling less than two miles away gets download speeds of 90 Mbps which is amazing however I don't need coverage there! The dead zone gets .50 Mbps with ONE bar and I'm told it's working fine! The AT$T couldn't even hear me when calling from the area in question.. Very unhappy customer for over a decade putting up with being throttled even though the FCC had put an end to that garbage!

iPad Mini and iPhone 4s issues never / not yet resolved

Update 2017 still having issues on an iPad mini also having issues on my iPhone 4s where it does not think it's connected to a network so it archives the complaint to be submitted later and never actually submit it.

I just upgraded my iPad mini to iOS 8 and this app works fine up until you hit the submit button, whereupon it immediately crashes. otherwise this is one of my favorite apps. slightly concerned that on a submission(s) from my phone it immediately notified me that there's an issue in my area and that they're "aware of".

AT&T Mark the Spot
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 6.0.5
  • Size: 7.1 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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