AT&T ProTech
Asurion Mobile Applications, LLC

Managing all of your technology can get complicated. Keeping up on the latest apps and gadgets to make your day run smoothly can be a challenge. If you are a subscriber to the AT&T Mobile Protection Pack or the AT&T Multi-Device Protection Pack, the solution to your technological headaches is right in your pocket. When you have a question or need some unbiased advice, call or chat with a live, U.S.-based AT&T ProTech support expert. We have answers about your phone and the technology it connects with.

Even if you aren’t a subscriber, each week everyone with the AT&T ProTech app will receive helpful ProTip cards designed to keep you up to speed on the latest technology, provide useful tips and tricks, and give solutions to some of the most frequently asked technology questions.

AT&T ProTech is part of a family of apps, all with the goal of protecting your device and your personal content. Download the AT&T Photo Storage app to back up, share, and protect your precious memories.

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What's New

Version 1.3.0

Updated Post-chat survey screen to change scale of NPS question and improvements to chat queuing.

Ratings and Reviews

3.1 out of 5

165 Ratings

165 Ratings

Question answered fairly quickly.

LD or TB

So although it is different for someone who’s been set in their ways to try and chat on an app, it turned out how are you been a quicker solution then me having to call in or go into the store at AT&T. So for that, I gave it a thumbs up! Of course, voice recognition speed things up a lot faster than my typing!

Nice Scam


Got their update on my iphone6, then got notifications that my battery needed serviced.
I had one payment left and my $650 iphone6 would paid off, looking forward to a cheaper bill, being paid off. I was told by Apple and AT&T that instead of a $79 battery, they would send me another iphone6, (refurbished I’m sure) and I had to send mine back to them (headache) I had to do a claim, that cost me $112. And now I’m hearing they offer a new battery for $29 and would solve all the issues?? They knew all along what they were doing! I believe you owe me a $83 Credit.

Why are they constantly cancelling apps and services


How many cancellations are we doing this year? First you sell me all this protection and data backup and then i am told its no more that i have to retrieve it because you cancelled that App. Now we are moving another service to a new app? And its even worse than the other. And a data breach on top of it that you shun any responsibility for. How did Experian get hacked and how did my data that at&t had it. Your poor employees must love dealing with us. Please fix your products instead of selling more new stuff


AT&T Services, Inc.
38.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© Asurion, LLC


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