AT&T Voicemail Viewer (Home)
By AT&T Services, Inc.
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You must have an AT&T U-verse® Voice or an AT&T Unified Messaging℠ account in order to use this app. Voicemail-to-text is included with Voicemail Viewer for residential accounts. Residential customers can order AT&T U-verse Voice or Unified Messaging by calling 1-800-288-2020 or by visiting att.com. The AT&T VM Viewer app makes it easier to stay on top of your AT&T U-verse Voicemail or Unified Messaging voicemail messages directly from your iPhone (R), iPad (R) or iPod Touch (R) device. Similar to looking at messages in your email inbox, VM Viewer lists your messages, allowing you to choose the order in which you listen to them. For more information, visit our web site at att.com/vmviewer. If you are an AT&T U-verse Voicemail or an AT&T Unified Messaging customer and are experiencing difficulty logging in to this app, please send an email to firstname.lastname@example.org to include your home phone telephone number and device you are using to access the app.
What's New in Version 1.7.0
Miscellaneous updates and bug fixes
Not working - Again
In the past this App worked good. It wasn't flashy nor modern but you were notified of your home voice mails and could listen to them. But now it is broke again and this time it might be down for the count. For a technology and communication company, I am shocked that AT&T would allow this to be so bad. But it appears to be the case. In the grand scheme of things this is a small App to get your home voicemail. But to me, it speaks volumes for poor customer service, not caring about your customers, and not being an innovative technology company. I have been an AT&T customer for years and as these little things add up both on the consumer and the business side. It pushes me more and more to switch to another company for all of my services. So if AT&T is listening (and by how long this has been broke they are not,) do something innovative -or- at the very least make the App work. For now I'll turn back on my answering machine and look for another provider for my voice services.
Frustrating Non-functioning App
This app used to be mediocre to good (needed a better voice recognition program)app. But......since the last upgrade about a month ago, it doesn't work at all. It will not open. All it does is time out. Emailed support at the address supplied in the email message and I got a reply from someone who wanted all my account info etc. but never understood that it is the app that is "broken" and not my account. If anyone at AT&T ever reads this, please update your app or restore your previous working version!!!
3/8/16 Update. I emailed the support address. I have tried everything they suggested..... turned the phone off then on, uninstalled the app then reinstalled it. It is still not working. It worked fine for the last 5 or so years, 1.5 on my current phone. It is clearly a bug in their most recent update. ATT is very frustrating!
I have AT&T Uverse internet, TV, and also have AT&T digital life, their home security system. I don't have AT&T home Uverse phone service. I saw on the app's description that you needed Uverse so I thought I qualified. It would be really nice to be able to use this program for voice to text. I could not sign in. Seemed my pin didn't work. I emailed the app's support and got a form message back. I reset my AT&T voicemail pin. No success. 10 minutes on iPhone AT&T tech support and a helpful tech gave the answer: you need to have Uverse home phone service, the other Uverse features don't matter. Wish I'd understood that when I started, would have saved a lot of trouble. Why not make this app available to all AT&T iPhone customers?
- Category: Productivity
- Updated: Feb 17, 2016
- Version: 1.7.0
- Size: 3.8 MB
- Languages: English, French, Spanish
- Seller: AT&T Services, Inc.
- © 2013 AT&T Intellectual Property, Inc.
Compatibility: Requires iOS 5.1.1 or later. Compatible with iPhone, iPad, and iPod touch.