The Atlantic City Electric Self-Service app makes getting information quick and easy, and it's especially handy in the event of an outage.
• Report outages and get status updates
• Use interactive outage maps to check the status of outages in your area
• Sign in to My Account
• View and pay your bill
• Monitor your energy use
• Thermostat control for Energy Wise Rewards participants
• See the latest news and updates
• Report streetlight problems
• Call us through a direct dial link
What's new text:
Proactive Outage Alerts
Severe Weather Alerts
Bug fixes and enhancements
Ratings and Reviews
Was recuperating from knee replacement and no one was using home. Sent me bills which I paid on time. Then I got a letter that said oops we made a mistake and they increased the amount I had to pay for each months bill. I received another letter that also said oops we made a mistake and they increased the amount I owed for each month. No matter how many times I talked to someone they wouldn’t or couldn’t understand that they had overcharged me.
I eventually had to pay over $1,500 over what they had originally charged me each month. The only thing during the months they overcharged me was the refrigerator and garage door opened. They need to get someone in Customer Service that knows what they are doing.
Now broken and can’t pay
Went to pay my newest bill tonight and was forced to update the app. Now, my checking account info is GONE and when I enter the same info I’ve been using for 2 years to pay, there’s an error saying invalid payment info. Stupid to break the one thing that helps them take money from customers! App has no other means to report the problem other than calling a closed customer service department or posting on their “suggestions” forum.
Tried to register account and kept getting an error message to contact customer support. I contacted customer support and they said the only thing they could tell to do was to uninstall app and then reinstall app...guess what it still doesn’t work.
With Family Sharing set up, up to six family members can use this app.