Audi connect services specially developed for the e-tron that enable the user to call up specific information and manage individual functions via smartphone and web portal.
Using a smartphone app and the A3 e-tron platform (etron.audiusa.com), data on the vehicle status can be called up on aspects such as the current level of charge, the electric range remaining and the vehicle location. Information on recent trips, such as the average electricity consumption, is also always readily accessible.
Starting the charging process and the climate control by smartphone app, either straight away or using the customisable departure time scheduler, makes sure the vehicle is fully charged and optimally pre-air conditioned for the time the driver wishes to set off – summer and winter alike.
The pre-air conditioning optimises the electric range because the energy needed to cool or heat the interior comes from the power socket, not from your vehicle battery.
Important information: For US customers please make sure that language is set to English and region to United States in order to access vehicles from US market.
- added region and language selection to login screen
- French and Spanish language added for US vehicles
- optimized timer programming communication to vehicle
- changed server communication
For technical reasons the device registration will be prompted and needs to be followed after the update.
The update is required for continous service use as the old app version will cease to work after a reasonable update period.
Ratings and Reviews
Great Idea, Terrible Execution
Unlike driving the actual car, driving this app is terrible. At face value, the app is inviting, but once you start to try activating the features “available” (extra-emphasis on those quotes) to the user, the issues are immediately apparent. 90% (at least) of issued commands fail (i.e. starting the AC remotely) when activated, to include a simple refresh request. Since the concept is that you can remotely condition the car or start a charge cycle and have a prepped car when you arrive, be prepared to be disappointed instead. Also, those two options are the limit of the commands you can issue (to include updating scheduled tasks for those activities). THERE IS NO OPTION TO REMOTELY LOCK THE CAR OR CLOSE THE WINDOWS!!! Forget about opening anything...
Also, the app is pin locked (required), and does not support face/Touch ID. You spend too much time getting into the app, just to have it not work when you need it to. I can’t count the hours I’ve wasted because of the app’s failures (because all the effort spent literally left me in the same state as before I use the app). If you look up the definition of insanity, you may see this app displayed.
Works well so far...
Had the car 5 days and the app for 3. So far so good. Had to call Audi to clarify how to activate app (after you register you need to wait 24h for account and pin that's emailed to you), but they were very nice and helpful. Once activated, it worked fine. Set it to pre-heat interior this morning and that was great. App layout could be more polished and show more data on efficiency and consumption, which is why only 4 stars. I also have a Porsche plug-in and their app is better. Will update review after more time goes by...
This app is a complete joke. First of all, every etron owner should be able to use it but many etrons are coming with a bug that doesn't connect to the app and the dealerships are not prepared to solve the issues. It takes several days and you need to force them to talk to Audi Etron customer service so they can understand that ALL etrons have this feature. The dealerships will try to convince you that your etron doesn't have the feature if you don't have the navigation system, which is not true. Cmon Audi, train your own dealerships! This is a luxury brand, this kind of problems shouldn't happen.
- 32 MB
- Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Dutch, French, German, Italian, Portuguese, Spanish, Swedish
- Age Rating
- Rated 4+
- © 2018 AUDI AG. Alle Rechte vorbehalten
With Family Sharing set up, up to six family members can use this app.