Get access to all the live events you love at your fingertips! Be it live concerts, sports games, festivals, family shows, all of them are available for purchase via our brand new AXS app.
Use your mobile phone to get in the event with mobile tickets embedded in the app!
Going with a friend? Share their mobile ticket with them and meet them inside.
The AXS App also includes:
• Suggested events based on your location
• Search for events by date, venue, or event type (music, sports, festivals, family)
• See your list of purchased tickets by registering to your MyAXS account
• Find directions, parking, restaurants and hotels near your event
• Favorite events and receive alerts for important event information like time or date changes
• Easily change your location to find events near you when you are traveling
• Purchase tickets directly through the app
• Share tickets with friends and easily revoke the share if necessary
So don’t miss any of your favorite shows and just go out and about with your AXS mobile app!
This update features tons of fixes and enhancements to make life easier for fans.
Ratings and Reviews
So many bugs. Login every time???
I had to log in each time I used this app, which was several times within a couple of days. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Since this app doesn’t allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via the app’s email share option. My recipient never received an email with the shared ticket (definitely input the email address correctly). So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue was...they were able to print a paper ticket somehow (I’m guessing they somehow made a new barcode?), and that did scan, so we were eventually able to get in...
I recommend the creators of this app fix the facebook login issue and make sure users don’t need to login each time they need to access their account in the app. Adding tickets to Wallet is a must, and sending/revoking needs major help.
We are fixing the login issue. New version will be out soon.
Terrible customer service and crashing app
tl:dr - Crashy app. Save your emailed tickets. Hour long customer service wait with no live person interaction.
The app keeps crashing right now every time I tap the menu bar. Have had a variety of other problems in the past, particularly with tickets not displaying. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app.
Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an “operator”. And waited. And waited. After several more minutes, I thought hmm, I’m just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. And that was after the minutes that passed by before I actually set the timer. Boooooo Axs. How you have this market largely cornered is beyond me.
Please avoid this garbage dump truck of a company
I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Sent to voicemail every time, no calls back. I show up to the event very early, just in case, and no one at the venue said anything. I assume the meet and greet is after. Dope concert. After the concert I ask a staff member what's up, and they say the meet and greet was before. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Apparently only 2 people actually made it to the meet and greet that day. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I fought the charge on my credit card, and they finally credited me back a full 9 months later. The end.
With Family Sharing set up, up to six family members can use this app.